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Product Manager – Policy & Claims

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Social Value Portal Ltd

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Location:
United Kingdom , Birmingham

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Beazley’s data reflects the complexity of our business. We are committed to building a modern data culture that ensures data is reusable and integrated into our business products and services effectively. In this role you lead the strategic development and delivery of data products that unlock measurable business value, drive analytics innovation, and ensure alignment to enterprise data strategy and governance. The role orchestrates delivery across cross-functional squads (engineering, architecture, data governance, analytics) and guides Product Owners to ensure we maximise underwriting and claims insights across the business. This role translates business outcomes into product vision and roadmaps, structures demand and priorities, embeds regulatory and control frameworks, and ensures adoption and benefits realization. The role requires close collaboration with business units, data / change leadership and outsourced partners to unlock the value of data assets, drive innovation, and support decision-making through advanced analytics and AI.

Job Responsibility:

  • Developing analytics-ready policy and claims data products to support operational improvements and insights
  • Development and integration of policy & claims datasets (loss details, coverage, reserve history) that support operational improvements in triage, workflow, analytics across SQB lifecycle and AI use cases
  • Own product vision, domain strategy, portfolio roadmap, value outcomes, and cross-product alignment. Sets standards, prioritization criteria, and governance expectations. Accountable for adoption and benefits
  • Lead / Partner with Product Owners to translate strategy into prioritized backlogs, acceptance criteria, and release plans
  • Ensure delivery practices (Agile/Scrum/Kanban), NFRs (performance, governance, resilience, privacy-by-design), and control frameworks (quality, metadata, lineage) are embedded
  • Identify opportunities for data-driven innovation across the underwriting lifecycle including, claims, pricing, and customer engagement
  • Quantify and measure outcomes (e.g., loss ratio improvement, leakage reduction, campaign ROI uplift, cycle-time reduction)
  • Maintain product-level scorecards and dashboards tracking usage, quality, SLA performance, and business impact
  • Ensure partner deliverables meet standards, SLAs, and regulatory controls
  • participate in QBRs and corrective action plans
  • Maintain clear RACI and handoffs across build/run
  • Ensure clear RACI and handoffs across build/run between internal and partner teams
  • avoid duplication, ensure accountability
  • Integrate governance standards for data quality, cataloguing, stewardship, lifecycle management, security, and privacy (e.g., GDPR, Solvency II, IFRS 17)
  • Ensure audit-ready evidence and traceability for controls and regulatory reporting
  • Ensure fit-for-purpose non-functional requirements (performance, resilience, observability, lineage, privacy-by-design)
  • Build trusted relationships with business leaders (underwriting, claims, pricing, operations, marketing, distribution, finance, risk) to prioritize demand and measure business value
  • Drive onboarding, training, and change management to accelerate adoption and measurable usage
  • Lead / Run product teams (squad / pod) to ensure seamless delivery of product roadmap
  • Coordinate with Architecture, Engineering, Data Governance, Analytics/AI, and Service Management
  • manage dependencies and risks
  • Align with the Senior Product Delivery Manager to ensure delivery cadence, SLAs, and outsourced partner performance
  • Act as the primary escalation point for data product issues and ensure timely resolution
  • Adopt the Beazley culture of being bold, striving for better and do the right thing
  • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct Rules
  • Display business ethics that uphold the interests of all our customers
  • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
  • Comply with any specific responsibilities necessary for your role as outlined by your line manager, Talent Management or assurance teams (compliance, risk, internal audit)
  • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system

Requirements:

  • Ability to define and drive data product strategy aligned with business objectives
  • Experience in designing and operationalising data policies, principles, and strategic frameworks
  • Strong understanding of relevant insurance / data domain
  • Experience in influencing and aligning senior leaders across business and technology
  • Proven track record of leading high performing data product teams
  • Degree in Data Science, Computer Science, Business Analytics, or related field
  • advanced degree desirable
  • Demonstrable experience of data product management or analytics product leadership within insurance or financial services
  • proven delivery at scale
  • Domain Expertise: Strong understanding of the specialist area (Ops/Reg, Dist/Marketing, or Policy/Claims) and adjacent functions (pricing, risk, finance)
  • Skilled in Agile/Scaled Agile, DataOps/MLOps, service management, and data governance (quality, metadata, lineage)
  • Proven experience managing outsourced delivery partners or third-party vendors for global data teams
  • Stakeholder influence, structured problem-solving, commercial acumen, clear communication, and change leadership
  • Experience applying AI & automation to enhance and support data product strategy and delivery
  • Detailed knowledge of business and technology issues / opportunities related to insurance, data and AI
  • Familiar with cloud platforms (Azure/AWS/GCP), lakehouse/data warehousing (Databricks, Snowflake), orchestration (Airflow, ADF), transformation (dbt), streaming (Kafka), BI (Power BI), data governance, quality, and observability/monitoring
  • Delivery excellence: structured, outcomes-focused, able to unblock and drive pace
  • Vendor management & negotiation: comfortable enforcing SLAs/KPIs and navigating performance levers
  • Stakeholder influence: credible with senior business leaders and technical teams
  • clear communicator
  • Analytical & strategic: frames value/benefits
  • ties delivery to business outcomes and strategy
  • Resilience & judgment: manages risk, ambiguity, and complex dependencies
  • Ability to extract information by questioning, listening and interviewing
  • Results orientated
  • Problem solving skills
  • Collaborative team player
What we offer:
  • Attractive base compensation and discretionary performance related annual bonus
  • Private medical insurance coverage for both you and your dependents
  • Company paid life assurance and long term disability insurance
  • Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
  • 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year
  • Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
  • Up to £550 reimbursement towards home office setup
  • Free in-office lunch and monthly lifestyle allowance
  • Monthly travel allowance or annual season ticket
  • The opportunity to save for, and purchase, shares of Beazley stock
  • Six months fully paid parental leave, regardless of how you come to parenthood
  • Company paid sabbatical up to 12 weeks after 10 years of continued service
  • Support with exam/study leave and fees for relevant qualifications related to furthering education
  • Smart working policy and flexible working culture

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
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