Product Manager – eCommerce Platform

• Owning the eCommerce feature backlog and roadmap
• Delivering new features that boost conversion, engagement and customer experience
• Leading Agile ceremonies and continuous improvement
• Managing releases, platform stability and change processes
• Producing process maps, wireframes, test cases and integration specs
• Managing vendors, contracts and SLAs
• Overseeing upgrades and enhancement projects
• Working with developers and designers on seamless digital experiences

• IT-related tertiary qualifications plus Agile certification
• 5+ years’ experience managing eCommerce platforms and delivering digital solutions in Agile environments
• Proven ability to grow online revenue and improve conversion
• Strong analytics capability using Google Analytics to turn insights into actions
• Experience in design-led delivery, prototyping, and human-centred design
• Knowledge of CI/CD, test-driven development, modern APIs and cloud technologies
• Experience with enterprise platforms such as Magento, Shopify, or similar
• Solid grounding in SDLC, business analysis, project management and change management
• Technical proficiency in one or more of: JavaScript, React, Node.js, SQL, Zendesk, AWS, Jira, Mailchimp, RMS/SMS, or similar tools
• Strong communicator who can influence stakeholders and explain technical concepts in a simple, relatable way
• Customer‑focused, curious, and committed to continuous improvement
• A proactive problem‑solver who thrives in fast‑paced environments
• A collaborative team player who enjoys working across diverse teams
• Highly organised, detail‑oriented, and capable of managing competing priorities effectively

Access to Staff discounts of 30% off full price products and an additional 15% off reduced items