Product Manager - App Platform, PagerDuty

PagerDuty

Location:
Canada, Toronto

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

124000.00 - 187000.00 CAD / Year

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Job Description:

PagerDuty is seeking a Product Manager - App Platform to lead the industry’s transformation to fully automated operations. This role involves collaboration across UX design and engineering teams to deliver exceptional user experiences for web and mobile applications. Responsibilities include roadmap development, compliance guiding, and consolidating UX needs for app teams.

Job Responsibility:

Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
Partner with our apps and platform product teams to understand, consolidate, and prioritize their UX needs
Deliver a powerful web and mobile user experience platform that empowers our app teams to deliver market-leading usability
Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs to make our products available to more customers
Develop and deliver on an integrated roadmap serving our business priorities and product team needs

Requirements:

2+ years of product management experience in SaaS, enterprise software, or developer tools
Familiarity with web and mobile application design and technical implementation
Technical depth and communication skills to collaborate effectively with senior engineers
Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
Proficiency with analytics tools and a track record of data-driven decision-making
Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
Strong customer empathy and a curiosity-driven approach to learning their needs
Ability to lead through influence and drive outcomes across teams
Excellent collaboration and communication skills
able to make complex, highly technical topics easy to understand

Nice to have:

Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience
Strong understanding of incident response and DevOps workflows
Ideally located near a PagerDuty office

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
November 14, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Product Manager - App Platform