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This role will serve as a subject matter expert and hands-on leader driving the delivery of enterprise HR systems and integrations that support our global workforce. In this role, you will lead complex, cross-functional initiatives across ERP platforms (including SAP S/4 HR and Workday) to enhance employee experiences, streamline HR operations, and enable data-driven decision-making for leaders worldwide.
Job Responsibility:
Partnering with internal requesters (often HR, but not exclusively)
Gathering and refining business requirements
Translating business needs into functional and technical requirements
Validating feasibility with internal technical teams
Partnering with Data Governance to ensure legal and privacy compliance
Handing finalized requirements to developers for execution
Serve as the integration subject matter expert on enterprise HR technology projects from requirements gathering and solution design through implementation and Hypercare support
Analyze HR system enhancement requests, partnering with business stakeholders to define functional requirements, assess integration challenges, and evaluate global template and site-specific impacts
Lead test efforts for system enhancements, including test planning, building test sets, coordinating functional and integration testing, tracking completion, managing test issue reports, and overseeing re-testing activities
Partner with DevOps teams to architect enterprise-scale integrations and extensible applications that support HR, payroll, benefits, and reporting processes
Lead small to medium-scale projects related to HR system enhancements and implementations, coordinating with business partners and external vendors to ensure milestones, goals, and tasks are delivered on time
Drive solutioning conversations to determine the best technical approach, assess feasibility within platform lifecycle constraints, and propose viable alternatives when initial requests are not feasible
Evaluate current HR processes and data flows for efficiency, accuracy, and consistency, recommending and implementing process improvements
Develop, monitor, and execute test plans for system enhancements, ensuring alignment with business requirements and system configuration
Act as a subject matter expert and lead product manager for HR technology, translating complex concepts for diverse audiences and negotiating to align stakeholders on recommended solutions
Collaborate across HR, technology, and business teams to build strong partnerships, ensure shared understanding of priorities, and foster a team-player environment focused on problem solving and delivery
Create an inclusive, caring environment where values are lived daily, well-being is supported, and diverse perspectives are encouraged in decision making
Requirements:
Strong experience with SAP and Workday, weighted more heavily than years of experience
Experience working with ERP, HCM, or payroll data in a corporate environment
Strong written and verbal communication skills
Ability to translate business requirements into clear technical documentation
7+ years of experience in ERP systems, including SAP S/4 HR (HCM, Org, Payroll) and Workday
Strong foundation in HR technology and processes across HCM, organization management, payroll, benefits, integrations, and reporting
Demonstrated experience as a subject matter expert and lead, solving complex problems and identifying innovative solutions in technology-driven environments
Excellent communication, presentation, and technical writing skills, with the ability to explain difficult concepts and influence diverse stakeholders, including senior audiences
Outstanding interpersonal skills, including customer service, partnership building, and collaboration across matrixed teams
Proven experience in process improvement and driving continuous optimization of systems and workflows
Demonstrated ability to prioritize tasks, meet deadlines, adapt quickly to changing priorities, and multi-task in a dynamic, complex organization
Strong problem-solving skills, attention to detail, and excellent follow-through, with the ability to maintain confidentiality and interface with employees at all levels
Positive, resourceful, and flexible mindset, with the ability to work independently and as a collaborative team player in fast-paced environments