Product Management Senior Manager Job at Wells Fargo (Charlotte)

Job Description

Wells Fargo is seeking a Product Management Senior Manager – Delivery & Change Management to lead execution integrity across Investment Solutions within the Wealth & Investment Management (WIM) Chief Product Office. This leader serves as the single accountable owner for how change is planned, governed, coordinated, and delivered across IS product value streams, ensuring releases are sequenced, dependencies managed, and risk controlled without disrupting platform stability or regulatory standing.

Job Responsibility

Own the change management and release management function across all IS value streams, serving as the single point of accountability for release coordination, change governance, and delivery integrity
Manage the IS release calendar end-to-end, sequencing releases, surfacing cross-stream dependencies, and maintaining execution cadence across product and technology teams
Lead change governance processes, including change impact assessment, approval workflows, and compliance alignment across regulated delivery environments
Partner with value stream leads, technology, risk, and operations to align change windows, reduce coordination friction, and improve release consistency
Establish and continuously improve the change governance framework to scale with increasing delivery complexity and platform modernization
Serve as Delivery & Change Management Leader with end-to-end accountability for release management, cross-stream change governance, functional operations, and platform reliability
Set and maintain the operational cadence by coordinating release calendars, dependencies, and execution across all IS value streams
Own incident management, ensuring rapid resolution, rigorous root cause analysis, and durable corrective actions
Lead senior leaders across Functional Operations and Platform Reliability & Incident Management, acting as the single point of accountability for operational integrity
Manage portfolio-level change risk, balancing delivery speed with platform stability and regulatory expectations
Enable delivery leaders by reducing operational friction, minimizing disruption, and improving execution consistency
Establish and scale a change governance framework aligned to increasing delivery complexity and platform modernization
Drive release coordination and change discipline that supports faster, higher-quality delivery across all product streams
Evolve operational processes into scalable systems through automation and AI-assisted delivery capabilities
Implement automated change impact assessment, AI-enabled release coordination, and proactive incident analysis
Rationalize the operating model to reduce manual touchpoints, improve feedback loops, and enhance efficiency without adding headcount
Strengthen execution maturity across IS by reinforcing accountability, reliability, and operational excellence

Requirements

7+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
Demonstrated prior experience owning or leading the change management function for large-scale, multi-workstream technology programs in regulated environments

Nice to have

Proven experience leading enterprise-scale delivery infrastructure, including release management, cross-stream change governance, and incident management across multiple product or technology value streams
Demonstrated success operating as the single point of accountability for execution integrity in complex, highly matrixed environments
Strong track record improving delivery reliability, speed, and operational consistency, reducing friction and enabling product and delivery leaders to focus on roadmap execution
Deep experience managing cross-stream change governance in regulated environments, with the ability to identify, assess, and mitigate portfolio-level change risk while aligning with control frameworks, audit expectations, and compliance requirements
Experience leading incident management and platform reliability functions, including rapid response, root cause analysis, and long-term corrective action
Demonstrated ability to reduce time to detection and resolution (MTTR), improving platform stability and customer outcomes
Familiarity with Site Reliability Engineering (SRE), production support models, or reliability engineering practices
Ability to coordinate dependencies across business, technology, risk, and operations without adding unnecessary coordination layers
Strong influencing skills with the ability to align senior stakeholders and competing priorities in high-complexity environments
Experience designing or evolving operating models that scale with delivery complexity, particularly within lean or flattened organizations
Proven ability to streamline operating models, reducing manual touchpoints while improving feedback loops, execution transparency, and decision velocity
Experience implementing AI/automation in delivery operations, including automated change impact assessment, AI-assisted release coordination, or predictive incident analysis, with the ability to translate these capabilities into practical operational improvements
Mindset oriented toward building scalable systems and automation, rather than managing manual processes

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

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