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Citi Logo Citi · Banking

Product Management Lead Analyst

Greece, Athens Employment contract 64600.00 - 103400.00 EUR / Year · Job Posted May 04, 2026
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Job Description

The Product Management Lead Analyst is a senior level position responsible overall to promote Citi’s custody products, develop the market, advocate for improvements, increase market share, and maintain our competitive position specifically within the Greek market. The Product Manager will confidently and convincingly communicate and explain Citi’s service offering and the intricacies of the Greek market to clients and prospects, providing best-in-class service and attracting new clients. This role also encompasses a strong focus on innovation, leveraging Artificial Intelligence (AI) to identify synergies, enhance product offerings, streamline processes, and drive strategic advantage.

Job Responsibility

  • AI-Driven Efficiency: Proactively identify, evaluate, prioritise and implement Artificial Intelligence (AI) opportunities and related synergies within product development, market strategy, and operational efficiencies. The ultimate goal is to minimize manual product efforts, thereby enabling teams to concentrate their expertise on core product development and strategic initiatives that deliver tangible value for Citi and its clients, driving innovation and competitive advantage
  • Business Growth & AI Integration: Drive and support new business growth and provide support for opportunities (such as competitor intelligence, RFIs, RFPs, roadshows, due diligence activities, etc.), while actively seeking and applying Artificial Intelligence (AI) and intelligence to streamline these processes
  • Identify and support sales opportunities (take-away campaigns/domestic client opportunities) and manage client implementations and onboardings
  • Own cluster financials and identify and manage efficiency opportunities, including allocations saves for the Greek market
  • Strategic Market & Client Optimization: Leverage extensive knowledge of Greek clients, Financial Market Infrastructures (FMIs), and regulators to optimize outcomes for Citi and its clients
  • Put client needs at the forefront of what we do to provide best-in-class service
  • Act as the escalation point for client-related issues
  • Work closely with the operations team to proactively identify and eliminate root causes of service issues and client inquiries
  • Collaborate with regional management on continuous product improvements and ensure that servicing and capacity problems are efficiently addressed
  • Introduce new products and/or improve product functions and features, potentially leveraging AI, to meet client needs
  • Regulatory Adherence & Risk Management: Ensure stringent compliance with all local, regional, and global risk and regulatory policies, instituting timely and effective escalation protocols
  • Represent Citi in the Greek market and attend market meetings

Requirements

  • Strategic Vision and Aptitude for Artificial Intelligence (AI)
  • Ability to assume franchise ownership
  • Knowledge in securities clearing and settlement for the Greek market: capital markets, market infrastructures, platforms, local tax, and European capital markets regulation
  • Functional experience in marketing and product development
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Consistently demonstrate clear and concise written and verbal communication
  • Demonstrated strong analytical skills
  • Ability to work effectively in a team-oriented and collaborative environment
  • Excellent interpersonal and leadership skills to build internal consensus on strategy and execution and to establish the requisite rapport with top client accounts
  • Greek language is a MUST

What we offer

  • hybrid working model (up to 2 days working at home per week)
  • competitive base salary (which is annually reviewed)
  • additional benefits that support you (and your family) to be well, live well and save well
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