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Capital One Logo Capital One · IT - Software Development

Product Management - Fraud and Disputes Orchestration Lead

United States, New York 101100.00 - 138400.00 USD / Year · Job Posted February 19, 2026
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Job Description

This Product Manager role within the Fraud & Disputes Back Office will be responsible for the core backend technology driving the intake, management, and resolution of customers’ transaction- and account-level Fraud claims.

Job Responsibility

  • Lead a set of Agile teams to deliver on Fraud’s ongoing tech modernization journey, while unlocking massive operational savings opportunities for the organization
  • Collaborate with tech teams to build comprehensive acceptance criteria
  • Breakdown business epics into features and further into user stories
  • Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
  • Own and prioritize feature development roadmaps
  • Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
  • Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions
  • Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
  • Articulate a succinct product roadmap to deliver business value and share with with stakeholders

Requirements

  • Bachelor’s degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Nice to have

  • Bachelor’s degree in computer science or engineering
  • 1+ years translating business strategy or analysis into consumer facing digital products
  • 1+ years of experience working on core product platforms powering digital experiences
  • 1+ years working with cross functional teams as a product owner in an agile development process

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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