Product Management Director, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Chandler

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a strategic, customer-centric Claims & Recovery Product Director to lead and scale our product vision. This role is ideal for a seasoned product leader who thrives at the intersection of innovation, business impact, and cross-functional leadership.

Job Responsibility:

Manage and develop specialized teams of managers and professional individual contributors
Analyze customer and results-oriented information
Perform market research related to development and testing of services and products
Identify opportunities and strategies for establishing pricing policies, distribution strategies, technical systems, and customer requirements
Manage companywide efforts to align and coordinate distribution channels, systems requirements, product introduction, marketing, training, and ongoing product and service management
Lead teams by making strategic decisions to resolve highly complex, unique, and critical product line issues to meet deliverables
Interpret and develop range of new products or product lines and product life cycle management for functions with moderate to high complexity and risk
Collaborate with and influence stakeholders, subject matter experts, project managers, and experienced leaders
Manage allocation of people and financial resources for Product Management
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

8+ years of Product Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience

Nice to have:

Current or prior experience with Fraud and Claims
Technology experience and understanding of the SDLC lifecycle
Experience in development of product strategies and roadmaps, management of products ranging from concepts in ideation through to market delivery with emphasis in the Fraud and Claims space
Experience utilizing Product Management disciplines of leading, coaching, and motivating teams to deliver value in alignment with OKRs
Ability to bring successful products to market on time, incorporating a variety of development and delivery strategies (third party, insourcing, outsourcing)
Experience delivering products using agile/scrum principles
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment, using analytical skills and orientation in making decisions
Excellent verbal, written, and interpersonal communication skills
Ability to effectively build relationships and interact with all levels of the organization
Facilitation and collaboration skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
Experience communicating and presenting complex information to multiple levels of the organization, translating data into understandable, actionable information and recommendations
Experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery of optimal value to the customer and the business

Additional Information:

Job Posted:
June 13, 2025

Expiration:
June 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Product Management Director