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The Product Developer is a role supporting the design, delivery, and ongoing management of credit products for clients in Wholesale Credit. The role requires foundational understanding of financial products, markets, and processes. Contributes to product development through research, analysis and coordination with key stakeholders. The role involves applying product knowledge while integrating business insights within a defined area of focus. The Product Developer evaluates moderately complex issues, identifying and escalating potential risks and improvements. Strong analytical and organizational skills are essential to synthesize information from multiple sources and help prioritize product enhancements or support decisions. Effective communication and interpersonal skills are required to collaborate with cross-functional partners. The position involves supporting team initiatives, knowledge sharing and coordination of smaller projects or deliverables. Work performed in this role directly supports broader team goals, with measurable impact on client experience, operation efficiency and regulatory compliance.
Job Responsibility:
Activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
Manages the end-to-end product development lifecycle and internal applications and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
Creates a product vision aligned to business priorities and corresponding road-map to delivery
Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms
Develops plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product champion within user community
Works in close co-ordination with Sales, Technology, Business Managers and senior stakeholders to fulfill the delivery objectives
Manages and implements a wide variety of products and solutions
Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing
Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
Partners with senior team members and leaders and a widely distributed global user community to define and implement solutions
Creates clear and specific project plans, business and technical requirements documents for product execution
Has direct interaction with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy
Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Support the development, enhancement and delivery of wholesale credit products tailored to clients within wealth management, ensuring alignment with wealth strategy
Requirements:
5-8 years of experience
Intellectual curiosity, analytical and conceptual thinker
Proactively seeks and develops new opportunities
Attention to detail and process/analytic mindset
Ability to build networks and relationships internally and externally
Familiarity with product development methodologies
Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access
Comfortable with performing data investigations that require a high degree of accuracy with tight timescales
Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets
Ability to structure and break down problems, develop solutions, and to drive to results
Process Management knowledge with a propensity for detail and comprehensiveness of content
Ability to collaborate and clearly communicate with team members of an organization
Project Management skills with experience leading large cross functional initiatives
Generation of reports and presentations for management
Bachelor’s/University degree or equivalent experience
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards