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Product Lifecycle Operations Lead

New Zealand, Hamilton · Job Posted March 04, 2026
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Job Description

Drive product lifecycle excellence at Gallagher, bridging strategy and operations in a global security business. You’ll ensure product lifecycle decisions are executed effectively across the business. Working closely with Product, you’ll act as the bridge between roadmap strategy and operational delivery, translating decisions into clear, coordinated actions. From new product introduction through to end-of-life, you’ll take ownership of the operational lifecycle across the Security portfolio.

Job Responsibility

  • Support product launches with forecasting and operational readiness planning
  • Manage component and finished goods obsolescence, including last-time buys and inventory run-down
  • Raise and progress ECNs, and manage lifecycle status, BOM and route updates
  • Monitor SLOB and support provisioning and end-of-life decisions with Finance
  • Maintain accurate master data including part numbers, BOMs, routes, hierarchy and labels
  • Support compliance requirements (HTS, ECCN, tariffs and related data)
  • Lead regular lifecycle alignment forums with Product and Supply Chain, capturing actions and ensuring execution
  • Translate technical product decisions into clear operational impacts

Requirements

  • Experience in Product Lifecycle Management (introduction, run-out, end-of-life planning)
  • Experience managing product obsolescence and inventory risk
  • Ability to translate technical product decisions into operational actions
  • Strong attention to data quality and process governance
  • Experience working cross-functionally with Product, Sales, Supply Chain, Operations, and Finance
  • Advantageous: SAP experience, supply chain exposure, and experience with barcode systems or label management.

Nice to have

  • SAP experience
  • supply chain exposure
  • experience with barcode systems or label management

What we offer

  • Competitive salary + annual bonuses
  • Flexible hours in an office-based role
  • Free parking, Life and Disability Insurance, KiwiSaver, and staff discounts through the Boost App
  • A vibrant culture with learning sessions, team events, and great coffee

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