Senior Product Leader - Loan Administration, Compliance, and Trade Settlement Job at Alter Domus

Job Description

The Product Leader - Loan Administration and Compliance will own the product strategy and roadmap for loan servicing, trade settlement, and compliance capabilities across private credit portfolios. Reporting to the Head of Product – Private Credit, this role is responsible for delivering best-in-class solutions that enable accurate, timely, and scalable loan administration—including onboarding, reference data management, covenant monitoring, compliance testing, rate resets, accruals, trade settlement, notices, and borrower communications. Operating as a strategic product owner, this leader will drive the vision for automating high-volume, complex workflows while ensuring robust controls, audit trails, and regulatory oversight.

Job Responsibility

Set the product strategy and multi-year roadmap for loan servicing capabilities, including loan onboarding, reference data management, covenant monitoring, compliance testing, rate resets, accruals, trade settlement, borrower notices, and communication workflows
Define and prioritize product features that enhance accuracy, speed, and scalability for covenant monitoring, compliance workflows, trade settlement process, exception management, and breach detection across diverse private credit portfolios
Drive integration with core systems, including portfolio management platforms, accounting systems, data warehouses, and client reporting tools
standardize data models for instrument terms, payment schedules, collateral tracking, and covenant structures
Partner with Technology and Operations teams to automate high-volume processes such as rate rolls, payment waterfalls and processing, trigger alerts, and covenant calculations, improving straight-through processing (STP), trade settlements, and identify areas to significantly reduce or eliminate manual intervention
Implement robust controls, audit trails, and governance frameworks for covenant calculation methodologies, policy adherence, and regulatory and credit risk oversight
own reporting and communication to risk and compliance stakeholders
Manage vendor relationships for servicing platforms, covenant monitoring tools, and data providers, including release testing, roadmap alignment, SLA management, and ongoing cost/benefit analysis
Establish and track product KPIs, including covenant breach detection lead time, exception backlog levels, rework rates, SLA compliance, and client inquiry volumes
drive operational excellence through root-cause analysis and continuous improvement initiatives
Run quarterly planning cycles and set OKRs, ensuring product roadmaps align with business strategy, tracking delivery progress, and communicating outcomes and risks to executive sponsors
Apply data-driven prioritization frameworks (ROI modeling, risk reduction, SLA impact, client NPS) and maintain transparent, well-groomed product backlogs that balance strategic initiatives with operational needs
Champion controls-by-design, security, and operational resiliency in every product decision, ensuring that risk mitigation, data integrity, compliance requirements, and business continuity are embedded throughout the product lifecycle

Requirements

8–12+ years of experience in loan servicing, operations, credit risk, or product management within private credit or commercial lending, with 3–5+ years of direct product ownership of servicing, compliance, or loan administration capabilities
Expert understanding of credit agreements and loan mechanics, including rate structures (SOFR/Term SOFR, base rates, spreads), accrual methodologies, payment schedules, covenant frameworks, compliance testing protocols, and borrower communication requirements
Hands-on experience with loan servicing and administration systems (e.g., ACBS, Loan IQ, Allvue, WSO, Solvas, or similar platforms), including integration with portfolio management systems (PMS), order management systems (OMS), accounting platforms, and enterprise data warehouses
Proven track record of strategic build/buy/partner decision-making, including leading vendor evaluations, RFPs, commercial negotiations, contract management, and release governance across technology and data vendors
Demonstrated success growing a high-performing, action focused, and independent team to support the delivery of the product goals of the Private Credit line of business at scale
Proven track record delivering covenant automation, exception management workflows, and real-time alerting capabilities
strong grasp of policy enforcement, control frameworks, audit trail requirements, and regulatory documentation standards
Familiarity with regulatory expectations and compliance requirements, including KYC/AML data dependencies, regulatory reporting obligations, model documentation standards, and calculation transparency for audit and oversight purposes
Excellence in workflow design and data standardization, with demonstrated ability to define and implement standardized data models for loan terms, collateral tracking, and reference data that significantly reduce manual touchpoints and operational risk
Strong vendor governance and relationship management skills, including roadmap alignment, SLA negotiation and monitoring, user acceptance testing (UAT) oversight, and metrics-driven continuous improvement focused on breach detection lead time, rework reduction, and backlog aging management

What we offer

Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan

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Senior Product Leader - Loan Administration, Compliance, and Trade Settlement

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