CrawlJobs Logo

Product Lead Trust & Safety

adevinta.com Logo

Adevinta

Location Icon

Location:
Germany , Berlin

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We’re seeking a Product Lead to lead the cross-functional teams responsible for our Trust & Safety initiatives. You’ll own the vision and product strategy that defines how we can keep our consumers as well as dealers safe and what tools we will need for our customer support team to enable smooth operations.

Job Responsibility:

  • Own Trust & Safety at mobile.de, working with teams that you manage as well with stakeholders across the organisation
  • Define and communicate a multi-quarter strategy and roadmap that helps to align teams and stakeholders behind a plan
  • Be part of a cross-functional steering group for Trust & Safety at mobile.de
  • Work with our Customer Support teams to ensure they have the right tools and data to help our consumers and dealers
  • Own and expand our product KPI framework for Trust & Safety and represent the topic towards stakeholders
  • Apply technology thoughtfully (including AI/ML where it adds measurable value) to improve user experience, platform security and operations efficiency
  • Secure resources, sequence work, and ensure accountability on roadmap and OKRs
  • communicate decisions with clarity and evidence

Requirements:

  • 6+ years in product management or similar position in fraud fighting (marketplaces or automotive domains are a plus)
  • Proven track record leading teams involved in Trust & Safety, ideally in a high fraud risk environment
  • Experience mentoring people and driving cross-functional teams
  • leading without managing
  • Strong data fluency: define metrics upfront, run experiments, partner with analytics and research, and make transparent trade-offs
  • Strategic, outcome-first mindset
  • skilled at prioritization under ambiguity and adapting plans as context changes
  • Excellent stakeholder management and clear, audience-appropriate communication
  • Proficiency in English and German (speaking, writing, and understanding)
What we offer:
  • Recharge with 28 days of paid time off
  • Stay mobile with a €50 monthly transportation/mobility allowance
  • Keep growing with a development budget and access to coaching
  • Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
  • Learn anytime, anywhere with our online and offline library
  • Get rewarded with an attractive base salary and participation in our annual incentive plans
  • Work from anywhere - up to 20 days per year from wherever you feel most productive
  • Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Product Lead Trust & Safety

Product Lead Trust & Safety

We’re seeking a Product Lead to lead the cross-functional teams responsible for ...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
adevinta.com Logo
Adevinta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years in product management or similar position in fraud fighting (marketplaces or automotive domains are a plus)
  • Proven track record leading teams involved in Trust & Safety, ideally in a high fraud risk environment
  • Experience mentoring people and driving cross-functional teams
  • leading without managing
  • Strong data fluency: define metrics upfront, run experiments, partner with analytics and research, and make transparent trade-offs
  • Strategic, outcome-first mindset
  • skilled at prioritization under ambiguity and adapting plans as context changes
  • Excellent stakeholder management and clear, audience-appropriate communication
  • Proficiency in English and German (speaking, writing, and understanding)
Job Responsibility
Job Responsibility
  • Own Trust & Safety at mobile.de, working with teams that you manage as well with stakeholders across the organisation
  • Define and communicate a multi-quarter strategy and roadmap that helps to align teams and stakeholders behind a plan
  • Be part of a cross-functional steering group for Trust & Safety at mobile.de
  • Work with our Customer Support teams to ensure they have the right tools and data to help our consumers and dealers
  • Own and expand our product KPI framework for Trust & Safety and represent the topic towards stakeholders
  • Apply technology thoughtfully (including AI/ML where it adds measurable value) to improve user experience, platform security and operations efficiency
  • Secure resources, sequence work, and ensure accountability on roadmap and OKRs
  • communicate decisions with clarity and evidence
What we offer
What we offer
  • Recharge with 28 days of paid time off
  • Stay mobile with a €50 monthly transportation/mobility allowance
  • Keep growing with a development budget and access to coaching
  • Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
  • Learn anytime, anywhere with our online and offline library
  • Get rewarded with an attractive base salary and participation in our annual incentive plans
  • Work from anywhere - up to 20 days per year from wherever you feel most productive
  • Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family
  • Fulltime
Read More
Arrow Right

Senior Platform Manager, Trust and Safety

As a Product Manager in the Trust & Safety team, you will identify customer pain...
Location
Location
United States
Salary
Salary:
177000.00 - 208000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years product management experience
  • Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
  • Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
  • Strong analytical, troubleshooting, and problem-solving skills
  • Experience building machine learning products or technical product management
  • Experienced in design, and hypothesis driven product development
  • Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
  • Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
  • Experience leading teams through ambiguity, and high stakes trade off decisions
Job Responsibility
Job Responsibility
  • Creating vision and strategy for Trust & Safety products and platforms
  • Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
  • Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
  • Defining goals and success with clearly measurable objectives and key results
  • Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
  • Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
  • Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
  • Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
  • Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc
  • Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Manager, Trust & Safety

We are seeking a Trust & Safety Manager to lead our Support and Trust & Safety t...
Location
Location
United States
Salary
Salary:
200000.00 - 225000.00 USD / Year
zora.co Logo
Zora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in Trust and Safety, Compliance, or related fields
  • At least 2+ years in a management role
  • Proven success building and leading Trust & Safety and Support functions, including policies, workflows, and team structures
  • Deep understanding of fraud prevention, impersonation, content moderation, and compliance requirements
  • Experience with creator platforms, marketplaces, or crypto ecosystems strongly preferred
  • Skilled in handling public-facing user disputes and crisis communications
  • Proficient with tools for user reporting, content moderation, behavioral analytics, fraud detection systems, and blockchain data analysis
Job Responsibility
Job Responsibility
  • Team Leadership and Management: Manage and grow a Support and Trust & Safety team, ensuring operational excellence and high-quality resolution of user issues
  • Define performance metrics, training programs, and quality assurance processes that scale with company growth
  • Serve as the escalation point for sensitive Trust & Safety and Support issues
  • Policy and Process Development: Design and implement Trust & Safety policies, playbooks, and workflows covering community guidelines, impersonation, fraud prevention, and intellectual property
  • Create proactive monitoring systems and escalation pathways for high-risk behaviors
  • Ensure policies are operationalized across Trust & Safety and Support teams, with clear communication to users
  • Industry Specific Risk Navigation: Develop frameworks tailored to the crypto ecosystem, addressing risks such as impersonation, abuse, and fraudulent activity
  • Collaborate with product, engineering, and legal to build safety features and align enforcement with evolving regulations
  • Continuously assess regulatory and market shifts in crypto and design strategies that protect both the platform and its users
  • Crisis Communications and Escalations: Lead crisis management and communications when platform disputes, fraud, or community issues escalate publicly
What we offer
What we offer
  • Remote-First Culture: Work from anywhere in the world
  • Competitive Compensation: Including salary, pre-IPO stock options, token compensation, and additional financial incentives
  • Comprehensive Benefits: Robust healthcare options, including fully covered medical, dental, and vision for employees
  • Retirement Contributions: Up to 4% employer match on your 401(k) contributions
  • Health & Wellness: Free memberships to One Medical, Teladoc, and Health Advocate
  • Unlimited Time Off: Flexible vacation policies, company holidays, and recharge weeks to prioritize wellness
  • Home Office Reimbursement: To cover home office items, monthly home internet, and monthly cell phone (if applicable)
  • Ease of Life Reimbursement: To cover everything from an Uber home in the rain, childcare, or meal delivery
  • Career Development: Access to mentorship, training, and opportunities to grow your career
  • Inclusive Environment: A culture dedicated to diversity, equity, inclusion, and belonging
  • Fulltime
Read More
Arrow Right

Senior Director - Product Counsel

As Senior Director, you will set the vision for how legal, safety, and operation...
Location
Location
United States , New York
Salary
Salary:
200000.00 - 230000.00 USD / Year
soundcloud.com Logo
SoundCloud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified lawyer with 10+ years of legal experience at a technology, digital media, or related company, including experience in senior leadership roles
  • Significant experience leading a multi-disciplinary team of Product Counsel, Trust & Safety, Policy, and Legal Operations teams at scale
  • Deep expertise in technology law, privacy/data protection, consumer protection, e-commerce/subscription regulations, payments, and global regulatory environments across the U.S., EU, UK, and other major markets
  • Proven success in building and maturing teams, operational processes, roadmaps, and cross-functional strategies in complex or high-growth environments
  • Demonstrated leadership in designing and scaling Trust & Safety or platform governance frameworks, with experience in content moderation, enforcement operations, or online safety compliance
  • Extensive experience partnering cross-functionally with leaders throughout the organization to drive alignment, accelerate decision-making, and deliver legally sound, user-centric product and platform outcomes
  • Understanding of copyright law and/or operational rights management frameworks
  • experience overseeing copyright operations is highly preferred
  • Skilled at influencing executives, synthesizing complex issues into actionable guidance, and setting organizational direction across ambiguous and evolving landscapes
  • Experience managing outside counsel, vendors, and technology partners across multiple jurisdictions
Job Responsibility
Job Responsibility
  • Lead and mentor teams across Product Counsel, Legal Operations, setting vision, priorities, KPIs, and scalable operational frameworks
  • Serve as a senior legal partner to Product, Engineering, Operations, Trust & Safety, and executive leadership, driving cross-functional strategies that balance product velocity with legal, regulatory, and platform governance requirements
  • Support the product team in the international rollout of SoundCloud Go/Go+
  • Provide high-level, business-minded legal guidance throughout the product lifecycle, advising on subscriptions, monetization models, marketplace offerings, payments, fan engagement features, creator tools, and global data protection compliance
  • Oversee privacy-by-design initiatives, review user flows and consent mechanisms, and maintain product-related Terms of Service, Privacy Policy provisions, disclosures, and compliance documentation
  • Ensure adherence to third-party platform and developer requirements (e.g., Apple, Google) and supervise the negotiation, technology partnerships, and vendor agreements
  • Oversee platform safety policies, content moderation guidelines, enforcement frameworks, and escalation management for high-risk user safety, fraud, abuse, and integrity issues
  • Partner with cross-functional teams to design trust & safety systems that protect users while supporting creative expression and platform growth, ensuring alignment with global online safety and consumer protection regulations
  • Manage Trust and Safety and copyright, including DMCA workflows, rights holder interactions, and enforcement processes, while driving improvements in tooling, automation, and operational efficiency
What we offer
What we offer
  • Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
  • Robust 401k program
  • Employee Equity Plan
  • Generous professional development allowance
  • Creativity and Wellness benefit
  • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
  • Various snacks, goodies, and 2 free lunches weekly when at the office
  • Fulltime
Read More
Arrow Right

Platform Abuse Operations Lead

We are looking for a Platform Abuse Operations Lead to join our Trust & Safety t...
Location
Location
United States , San Francisco
Salary
Salary:
148000.00 - 222000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in scaled abuse, anti-spam, signals intelligence, or Trust & Safety/abuse as an operations engineer, product manager, or analyst (or similar with an investigative function)
  • Excellent information distiller, communicator, and relationship-builder
  • Comfortable with ambiguity and problem-solving
  • Data, ML, and AI literate, and ability to query large datasets to find patterns of abuse
  • Ability to keep up with day to day operations while also maintaining longer term projects and management reporting
Job Responsibility
Job Responsibility
  • Lead a team of skilled scaled abuse investigators
  • help define and run the team’s investigations and operations processes
  • Handle day-to-day team and incident response functions
  • Proactively and reactively investigate abuse by using and iterating on internal & external abuse tools, ML and AI systems, and by querying large data sets
  • Systematize and document team operations, metrics, processes, and training materials
  • Develop new methods for investigating platform abuse, scaled abuse, and inauthentic users
  • Work with our program manager and dedicated engineering team to prioritize and improve our team’s anti-abuse systems, tooling, and capabilities
  • Manage expectations and communicate the team’s priorities, status, and progress to internal stakeholders
  • As needed, collaborate with product teams about safety features and systems to establish effective controls and mitigations as new products and features ship
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right

Product Lead Trust & Safety

We’re seeking a Product Lead to lead the cross-functional teams responsible for ...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
adevinta.com Logo
Adevinta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years in product management or similar position in fraud fighting (marketplaces or automotive domains are a plus)
  • Proven track record leading teams involved in Trust & Safety, ideally in a high fraud risk environment
  • Experience mentoring people and driving cross-functional teams
  • leading without managing
  • Strong data fluency: define metrics upfront, run experiments, partner with analytics and research, and make transparent trade-offs
  • Strategic, outcome-first mindset
  • skilled at prioritization under ambiguity and adapting plans as context changes
  • Excellent stakeholder management and clear, audience-appropriate communication
  • Proficiency in English and German (speaking, writing, and understanding)
Job Responsibility
Job Responsibility
  • Own Trust & Safety at mobile.de, working with teams that you manage as well with stakeholders across the organisation
  • Define and communicate a multi-quarter strategy and roadmap that helps to align teams and stakeholders behind a plan
  • Be part of a cross-functional steering group for Trust & Safety at mobile.de
  • Work with our Customer Support teams to ensure they have the right tools and data to help our consumers and dealers
  • Own and expand our product KPI framework for Trust & Safety and represent the topic towards stakeholders
  • Apply technology thoughtfully (including AI/ML where it adds measurable value) to improve user experience, platform security and operations efficiency
  • Secure resources, sequence work, and ensure accountability on roadmap and OKRs
  • communicate decisions with clarity and evidence
What we offer
What we offer
  • Recharge with 28 days of paid time off
  • Stay mobile with a €50 monthly transportation/mobility allowance
  • Keep growing with a development budget and access to coaching
  • Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
  • Learn anytime, anywhere with our online and offline library
  • Get rewarded with an attractive base salary and participation in our annual incentive plans
  • Work from anywhere - up to 20 days per year from wherever you feel most productive
  • Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family
  • Fulltime
Read More
Arrow Right

Product Manager, Platform Safety

Suno is seeking a Product Manager to help shape how people experience Suno throu...
Location
Location
United States , Los Angeles; Boston; NYC; San Francisco
Salary
Salary:
200000.00 - 260000.00 USD / Year
suno.ai Logo
Suno
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of product management or related roles, with specialty in trust & safety, content moderation, community integrity, or related domains
  • Expertise in the field of platform safety from a technical perspective
  • Strong analytical skills with a bias toward actionable insights
  • Must be eligible to work in the US
Job Responsibility
Job Responsibility
  • Lead with a user-centric perspective, especially around areas like content moderation, intellectual property, harassment and abuse prevention, and protection of minors and creators
  • Define strategic priorities and product roadmaps that balance rapid innovation with thoughtful, scalable safeguards
  • Drive safety and trust initiatives across all products
  • Develop and refine frameworks and tools for identifying, assessing, and mitigating safety risks across our platform
  • Establish metrics and feedback loops that help Suno monitor user experience, detect emerging safety challenges, and measure impact over time
  • Collaborate with cross-functional teams
  • Partner with external teams and industry peers on best practices and the latest technologies for safety
What we offer
What we offer
  • Company Equity Package
  • 401(k) with 3% Employer Match & Roth 401(k)
  • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
  • 11 Paid Holidays + Unlimited PTO & Sick Time
  • 16 Weeks of Paid Parental Leave
  • Creative Education Stipend
  • Generous Commuter Allowance
  • In-Office Lunch (5 days per week)
  • Fulltime
Read More
Arrow Right

Director of Trust & Safety Engineering

We are looking for a Director of Trust & Safety Engineering to join our Security...
Location
Location
United States , San Francisco
Salary
Salary:
200000.00 - 300000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in software engineering with a focus on security or trust & safety
  • 5+ years leading large, multi-disciplinary technical teams
  • Proven success building and scaling engineering organizations that deliver safety, security, or fraud prevention systems at global scale
  • Strong technical expertise in backend systems, distributed infrastructure, or data engineering, ideally within developer or platform ecosystems
  • Deep understanding of platform abuse, AI-generated fraud, automation-based misuse, and emerging risks in large-scale developer platforms
  • Experience designing or overseeing real-time detection and enforcement systems that use data analytics, automation, or machine learning
  • Skilled in building alignment between engineering, product, and policy stakeholders to operationalize Trust & Safety initiatives
  • Demonstrated ability to hire, mentor, and grow high-performing engineering and Trust & Safety teams
  • Strong judgment balancing innovation, platform reliability, and user safety in a fast-moving environment
Job Responsibility
Job Responsibility
  • Lead engineering teams that design, build, and operate systems to detect and prevent platform abuse, fraudulent usage, and malicious activity across the Vercel ecosystem
  • Develop and maintain detection pipelines that identify fraud and abuse, including AI-generated activity such as synthetic accounts, automated misuse, and malicious or spam content deployed via AI tools
  • Build systems that protect against billing and credit abuse, compromised accounts, and resource exploitation within Vercel’s platform and infrastructure
  • Partner with Product, Security, Legal, Finance and Infrastructure teams to embed Trust & Safety program and fraud prevention capabilities directly into developer workflows and core platform architecture
  • Create automated enforcement and remediation workflows that act on suspicious or confirmed fraudulent or abusive behavior in real time, maintaining a strong balance between platform protection and developer experience
  • Drive the architecture and data strategy for trust signals, anomaly detection, and AI-driven abuse scoring systems
  • Collaborate with Legal, Support, and Policy teams to ensure compliance with global regulations while maintaining transparency and fairness in enforcement actions
  • Oversee the Trust & Safety operations team responsible for policy enforcement, incident response, and user protection
  • Mentor and grow engineers and Trust & Safety specialists, fostering a culture of technical excellence, transparency, and accountability
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right