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As Product Lead, Operational Intelligence (Formic Cortex), you will focus on how Formic works as a system - how decisions are made, how information flows across teams, and how complex operational work becomes repeatable at scale. Rather than owning a fixed product surface or roadmap, you will identify where complexity, ambiguity, or fragmentation slow the organization down and design mechanisms that improve consistency, leverage, and speed over time. This is a first-of-its-kind role at Formic. The Cortex team does not yet exist, and neither does a predefined blueprint for what it becomes - you will help shape both.
Job Responsibility:
Observe how work actually happens across deployment, solutions, production optimization, and adjacent teams, and surface patterns that limit speed, clarity, or consistency
Translate complex, experience-driven decision-making into clear structures, frameworks, and mechanisms that scale beyond individuals
Identify points where information breaks down, handoffs degrade, or judgment is overly concentrated, and redesign those flows to improve reliability
Introduce systems - process, tooling, automation, or decision frameworks as appropriate - that reduce friction and increase operational leverage
Partner closely with engineering to shape and deliver internal capabilities when software or automation is the right solution
Establish feedback loops that make it easier to learn from deployments, maintenance, and operational outcomes over time
Drive initiatives from discovery through execution in environments with limited precedent or definition
Align stakeholders across functions around priorities, tradeoffs, and shared understanding of how work should operate
Evaluate new technologies, methods, or approaches and assess where they meaningfully improve how the organization functions
Help define what “good” looks like for Formic Cortex as a capability and, over time, shape the team and operating model around it
Requirements:
4+ years of experience in product, operations, systems design, technical program management, robotics, automation, or similarly cross-functional roles
Demonstrated ability to work in ambiguous environments where problems must be discovered, framed, and shaped before they can be solved
Strong systems thinking skills, with the ability to reason about organizations, workflows, and decision-making as interconnected systems
Experience working closely with engineers, operators, or technical subject-matter experts to turn real-world complexity into scalable solutions
Comfort moving between observation, synthesis, and execution without a predefined roadmap
Strong communication skills and the ability to build alignment across teams with different incentives, languages, and constraints
A track record of owning outcomes, not just deliverables
Willingness to spend time close to the work - whether in the field, on the factory floor, or embedded with operational teams - when insight requires it
Nice to have:
Hands-on experience deploying robotics or automation systems in real production or field environments
Experience building internal tools or platforms that support technicians, field engineers, or operational teams
Background in controls, industrial robotics, PLCs, or hardware-in-the-loop testing
Experience applying AI or machine learning to physical-world problems such as predictive maintenance or anomaly detection
Familiarity with simulation frameworks or digital-twin environments used for validation or commissioning
What we offer:
Equity in Formic
Comprehensive Healthcare Coverage: 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability