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Product Lead, Operational Intelligence (Formic Cortex)

United States 135000.00 - 175000.00 USD / Year · Job Posted January 03, 2026
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Job Description

As Product Lead, Operational Intelligence (Formic Cortex), you will focus on how Formic works as a system - how decisions are made, how information flows across teams, and how complex operational work becomes repeatable at scale. Rather than owning a fixed product surface or roadmap, you will identify where complexity, ambiguity, or fragmentation slow the organization down and design mechanisms that improve consistency, leverage, and speed over time. This is a first-of-its-kind role at Formic. The Cortex team does not yet exist, and neither does a predefined blueprint for what it becomes - you will help shape both.

Job Responsibility

  • Observe how work actually happens across deployment, solutions, production optimization, and adjacent teams, and surface patterns that limit speed, clarity, or consistency
  • Translate complex, experience-driven decision-making into clear structures, frameworks, and mechanisms that scale beyond individuals
  • Identify points where information breaks down, handoffs degrade, or judgment is overly concentrated, and redesign those flows to improve reliability
  • Introduce systems - process, tooling, automation, or decision frameworks as appropriate - that reduce friction and increase operational leverage
  • Partner closely with engineering to shape and deliver internal capabilities when software or automation is the right solution
  • Establish feedback loops that make it easier to learn from deployments, maintenance, and operational outcomes over time
  • Drive initiatives from discovery through execution in environments with limited precedent or definition
  • Align stakeholders across functions around priorities, tradeoffs, and shared understanding of how work should operate
  • Evaluate new technologies, methods, or approaches and assess where they meaningfully improve how the organization functions
  • Help define what “good” looks like for Formic Cortex as a capability and, over time, shape the team and operating model around it

Requirements

  • 4+ years of experience in product, operations, systems design, technical program management, robotics, automation, or similarly cross-functional roles
  • Demonstrated ability to work in ambiguous environments where problems must be discovered, framed, and shaped before they can be solved
  • Strong systems thinking skills, with the ability to reason about organizations, workflows, and decision-making as interconnected systems
  • Experience working closely with engineers, operators, or technical subject-matter experts to turn real-world complexity into scalable solutions
  • Comfort moving between observation, synthesis, and execution without a predefined roadmap
  • Strong communication skills and the ability to build alignment across teams with different incentives, languages, and constraints
  • A track record of owning outcomes, not just deliverables
  • Willingness to spend time close to the work - whether in the field, on the factory floor, or embedded with operational teams - when insight requires it

Nice to have

  • Hands-on experience deploying robotics or automation systems in real production or field environments
  • Experience building internal tools or platforms that support technicians, field engineers, or operational teams
  • Background in controls, industrial robotics, PLCs, or hardware-in-the-loop testing
  • Experience applying AI or machine learning to physical-world problems such as predictive maintenance or anomaly detection
  • Familiarity with simulation frameworks or digital-twin environments used for validation or commissioning

What we offer

  • Equity in Formic
  • Comprehensive Healthcare Coverage: 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
  • Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Company-sponsored 401(k)
  • Home Office Stipend
  • Monthly Cell-Phone Reimbursement
  • Flexible Time-Off
  • Paid Company Holidays

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