This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad
Act as accountable for shaping objectives and delivering the business value of mobility products & services in all digital VBU customer product platforms, closely working with mobility partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers
Act as a strong voice to shape the desired customer journeys including a digital first mind-set
Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products
Track performance (financial, technical, CX ) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition
Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed
Analyze competitors’ products and communicate competitive threats and opportunities to leadership and prepares product competition analysis
Continously follows up technological trends, competitors’ products and communicates competitive threats and opportunities to leadership
Requirements:
BSc. degree in Business Administration, Industrial Engineering, Electrical/Electronics Engineering or similar field
Experience (min 1 year) in product management of enterprise mobility domain products (tariffs, terminals, etc)
Ability to lead continuous improvement initiatives to enhance business outcomes
Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams
Product/Initiative Life Cycle Management experience
Project management and analytical thinking skills
Multi-task management
Problem solving & data driven decision making
Results-driven and delivery-focused
Strong Presentation & communication skill
Ability to manage / coordinate simultaneous projects, balance competing priorities with good judgment, proactively problem-solve, and meet deadline
Agile / Scrum process experience
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services