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We're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests.
Job Responsibility:
Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives
Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements
Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features
Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests
Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements
Requirements:
7+ years of experience in product management, with a proven track record of successfully launching and managing digital products
Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences
What we offer:
Canary Days: company wide days off each month
Self Improvement Club: budget for personal goals
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting offices
Personal Travel Reimbursement: credit for stays at partner hotels