Product Lead- Digital Guest Journey Job at Canary Technologies (New York)

Senior Product Manager - Digital Guest Journey

We're looking for a dynamic Senior Product Manager to help lead the evolution of...

Location

United States , New York; San Francisco

Salary:

160000.00 - 230000.00 USD / Year

Canary Technologies

Expiration Date

Until further notice

Requirements

5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences

Job Responsibility

Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
Work closely with engineering, design, marketing, and sales teams to bring products to market and develop and grow business opportunities
Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks

What we offer

Canary Days: company wide days off each month
Self Improvement Club: budget for personal goal purchases
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting company offices
Personal Travel Reimbursement: credit for stays at partner hotels

Fulltime

Digital Consumer Experience & E-Commerce Manager

The Manager, Digital Consumer Experience & E-Commerce (DCXE) leads the strategy,...

Location

United States , Orlando

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

7+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
Demonstrated experience and success in eCommerce project management and marketing from concept to completion
Excellent client service and problem-solving skills
Strong project management, trafficking, and organizational skills, with high attention to detail
proven ability to prioritize multiple projects in a fast-paced, deadline-driven environment
Strong ability to understand the current status of multiple projects at a given time and follow up as needed
Goal-oriented, self-motivated, creative, flexible and adaptable to new situations
Thrive in a structured and systematic approach
Extensive computer knowledge and proficiency in business software applications
Superior communication and interpersonal skills to develop cross functional relationships

Job Responsibility

Own the development and communication of digital strategies and tactical execution plans for major destination initiatives and campaigns across websites, mobile apps, and online stores
Oversee and guide team members in the creation of Strategic Input Documents, including journey maps, SEO and personalization strategies, page planning, and user flows
Lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to shape guest-first digital experiences
Partner with Product, Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
Direct the testing strategy across campaign areas, including the design, prioritization, and analysis of A/B, usability, and personalization experiments
Stay ahead of competitive and industry trends in digital experience, marketing technology, and e-commerce
Partner with product and platform teams to define and communicate requirements for enhancements to digital tools, templates, and components
Provide strategic oversight to assigned team members in support of their campaign-level planning
Oversee the execution of digital marketing campaigns and destination programs across Universal’s web, app, and online store platforms
Manage the tactical delivery of high-impact or complex campaign initiatives directly

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

Head of Revenue - Ancillary

As Head of Ancillary Revenue, you’ll own the strategy and performance of Forge H...

Location

United Kingdom , Chester

Salary:

75000.00 - 85000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Senior commercial or revenue leadership experience in travel, hospitality, or holiday letting
Strong analytical mindset, comfortable with data, segmentation, KPIs, and business cases
Experience building and scaling new revenue streams from concept to market
Excellent partnership and negotiation skills with external providers
Familiarity with digital commerce, guest journey optimisation, and conversion funnel design
Proven ability to influence cross-functional stakeholders across marketing, tech, property operations, and data
Deep commercial acumen, problem-solving capability, and confident executive communication
Understanding of the holiday-lettings or wider travel ecosystem (advantageous)
Entrepreneurial mindset
Guest-centric

Job Responsibility

Deliver and evolve the group’s ancillary revenue strategy, translating long-term direction into clear trading priorities and outcomes
Develop and lead the ancillary revenue roadmap, including upsells, add-ons, partner services, and experiences
Define pricing and packaging strategies that balance guest value, margin, and conversion
Own performance across pricing, partner selection, packaging, and commercial outcomes
Set and manage targets and KPIs, including revenue per booking, conversion, take-rate, margin, and partner performance
Build and manage partnerships with suppliers, experience providers, and other partners to drive incremental revenue and guest value
Analyse results and provide insight-driven recommendations to senior leadership
Work with analytics and data teams to identify high-value opportunities, segment guests, personalise offers, and optimise conversion
Partner with technology and product teams to embed ancillary monetisation into the digital guest journey, ensuring seamless UX, automation, and measurement
Build and lead a small, high-performing team, delivering both operational excellence and transformation

What we offer

Annual STIP Company-wide Bonus
33 days holiday (incl. bank hols) + extra days for long service
Your birthday off
2 paid volunteering days
Enhanced Maternity and Paternity Leave - (24 weeks maternity, 3 weeks paternity at 100% pay)
B Corp certified - we care about people & planet
Exclusive holiday discounts for you, friends, and family
Wellbeing perks, gym access at HQ, health cash plan
Hybrid working & on-site parking

Fulltime

Senior Digital Consumer Experience & E-Commerce Specialist

The Senior Specialist, Digital Consumer Experience & E-Commerce (DCXE) is respon...

Location

United States , Universal City

Salary:

42.00 - 46.00 USD / Hour

Software Resources

Expiration Date

Until further notice

Requirements

3+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
Strong project management, prioritization, and organizational skills with high attention to detail—especially in fast-paced, deadline-driven environments
Excellent problem-solving and stakeholder management skills
able to anticipate risks, identify solutions, and drive execution independently
Exceptional written and verbal communication skills
able to explain technical concepts to marketing partners and present insights or recommendations clearly
Demonstrated ability to manage multiple workstreams simultaneously and follow through on open issues
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
advanced Excel and PowerPoint experience is a plus
Strong interpersonal skills and ability to build collaborative, productive relationships across functions

Job Responsibility

Lead the development of digital strategy and tactical execution plans for destination and campaign initiatives across websites, mobile apps, and online stores
Serve as the primary strategic partner for assigned programs, ensuring business goals are reflected in digital approaches across all consumer touchpoints
Create Strategic Input Documents for campaigns and destination programs, including journey maps, SEO requirements, personalization strategies, and tactical page planning
Participate in and, where appropriate, lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to align on guest-first experience enhancements
Partner with Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
Review campaign and experience performance across web and app platforms
interpret analytics to produce actionable insights and influence optimizations
Conduct competitive and cross-industry benchmarking to inform innovation and maintain Universal’s leadership in digital guest experience
Define and prioritize testing strategies (including A/B, personalization, and usability tests) aligned to key campaign and destination objectives
Partner with digital production scrum teams and DCXE Programs to define and communicate requirements for enhancements page type templates, components and other digital tools

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

New

Digital Marketing Manager

Maison Estelle is a private members’ club set in a Grade I-listed Georgian townh...

Location

United Kingdom , London

Salary:

Not provided

Maison Estelle

Expiration Date

June 03, 2026

Requirements

Currently operating a similar role within a fast-paced lifestyle brand with experience in leading digital marketing performance teams
Well versed and passionate about performance marketing, being insight driven
Strong experience of creating and managing integrated digital campaigns with multi-channel delivery
Rounded view of PPC, SEO, Video, Paid Social & Content
Passionate about creating new ideas, naturally curious, innovative
Happy talking tech and data and moving to creative and content
High performer always looking for better ways
Highly organised, adept at managing competing priorities
Genuinely cares about people, compassionate, natural relationship builder
Great team player with strong communication skills

Job Responsibility

Increase brand reach across digital channels
Oversee plans to maximise room sales
Support broader brand initiatives in line with brand managers
Set and monitor KPIs aligned with brand and yield objectives
Multi-channel approach to campaign management and digital guest journeys
Build strong working relationships with Revenue team
Own and manage media budget
Manage associated support agencies
Collaborate with brand and product stakeholders
Work with Digital Experience Manager to ensure UX best practice

What we offer

Biannual company socials
Smaller social and sports groups
Exclusive staff rates and F&B discounts across Ennismore brand
Birthday day off
Staff food during shift
Pension
Health cash plan
Life assurance
30 days holiday (inclusive of bank holidays, increases with service)
Recommend-a-friend bonus scheme

Fulltime

Marketing Manager - Amtrak Culinary Programs

As the Marketing Manager – Culinary Programs, you will serve at the intersection...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

5+ years of experience in a marketing role within foodservice or hospitality
Proven experience working directly with culinary teams and understanding how to bring food concepts to market
Experience in airline catering or flight kitchen environments is a strong plus
Strong project management skills with the ability to manage detailed timelines and multiple priorities
Exceptional written, verbal, and presentation communication skills
Comfort operating in a highly matrixed, cross-functional environment
Strong understanding of menu design, regional and NEC food trends, and the current restaurant landscape
Working knowledge of product costing, scalability, and operational feasibility in high-volume environments
Travel throughout the Northeast Corridor is a core part of the role, providing direct exposure to on-board service, culinary execution, and the guest journey
Valid driver’s license and vehicle

Job Responsibility

Bring Culinary Concepts to Life
Drive menu innovation, product storytelling, and First Class culinary experiences across Amtrak’s Food & Beverage operation
Translate culinary vision into menus, signage, service guides, digital boards, videos, and promotional materials
Lead Integrated Marketing Execution
Develop and execute marketing materials, presentations, and client-facing collateral that elevate program visibility and guest engagement
Partner on campaign development, seasonal promotions, limited-time offers (LTOs), and new program launches
Work across physical and digital guest touchpoints including on-board digital menu boards, print collateral, video content, promotional campaigns, and emerging experiential formats
Partner Across a Broad Stakeholder Network
Collaborate closely with Culinary Development Chefs, Operations, Supply Chain, and the Business Resource Center (BRC) to ensure accuracy, alignment, and scalability
Build strong working relationships with Amtrak Marketing, external chefs, restaurant collaborators, and brand partners

What we offer

comprehensive benefits
strong long-term growth potential
meaningful exposure to senior Aramark and Amtrak leadership, with clear pathways into broader culinary, brand, or enterprise marketing leadership roles.

Fulltime

Manager Home Market Wagering

The Manager, Home Market Wagering plays a key role in driving the growth, engage...

Location

Canada , Etobicoke, Ontario

Salary:

82000.00 - 92000.00 CAD / Year

Woodbine Entertainment Group

Expiration Date

Until further notice

Requirements

Strategic Thinker: Able to translate insights into actionable program strategies with a long-term view
Analytical Expertise: Strong data literacy and proficiency with Excel
Adaptability: Comfortable managing shifting priorities in a dynamic environment
Collaborative Communicator: Skilled in navigating complex stakeholder environments and building alignment through influence and communication
Detail-Oriented: Focused on continuous improvement, with the ability to manage multiple initiatives and drive measurable outcomes
Performance-Driven: Comfortable evaluating and iterating programs based on performance data and insights
Experience with customer segmentation models, life time value modeling, lifecycle mapping
Familiarity with A/B testing tools and experimentation frameworks
Experience with analytic tools (Tableau, Power BI) and/or CRM (such as Snowflake, Braze, Salesforce, Looker)

Job Responsibility

Be responsible for shaping wagering customer experiences across Ontario, including in-venue and digital HPIbet segments
Design customer journeys, engagement programs, and wagering experience improvements
Analyze behavioural and wagering data to inform strategy
Drive measurable increases in wagering revenue, customer frequency, and engagement across the Ontario market
Influence in-venue, in network and digital decisions that will shape the end-to-end wagering experience
Develop lifecycle strategies to enhance wagering engagement, retention, and customer value across HPIbet and in-venue segments
Analyze key performance indicators for wagering, behavioural trends, and journey performance to generate actionable insights and recommendations
Design and execute pilots, experiments, and A/B tests to evaluate new engagement programs, journey improvements, and wagering experience optimizations
Conduct research to identify behavioural trends, market dynamics and areas of opportunity within wagering segments
Analyze competitor offerings, customer experience models and industry benchmarks to inform continued program evolution

Fulltime

Manager, Media

Working in the dynamic environment of Four Seasons global headquarters, the Medi...

Location

Canada , Toronto

Salary:

90000.00 - 120000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

College or University degree, preferably in a business or marketing/media communications program. MBA an asset
5+ years of progressive experience in an agency or client setting. Preferable experience in campaign management with a background in driving integrated media connection points into brand/consumer goals
Experience with media agency management
Expertise with integrated media strategy and activations
Strong analytical thinking with the ability to clearly communicate findings and solutions
A deep passion and understanding of the consumer touch points, innovations, and data/performance measurement trends
A proven track record of creating and executing Global Media plans that answer KPIs
Ability to work in a fast-paced environment managing multiple stakeholders and priorities
Lead key media operations including budget management, stewardship of media buys, proof of performance and budget actualization
Strong computer skills in a PC and Mac environment including: MS Office (Word, PowerPoint, Excel), Microsoft Excel Pivot tables/VLookups

Job Responsibility

Develop channel prioritization to create media recommendations to drive innovation for Global Masterbrand media and Global cross regional executions, building brand equity, preference and qualified traffic
Responsible for building content strategy relative to Four Seasons enterprise across media objectives
Manage Affiliate and OTA (Expedia) channel and strategy to achieve any digital revenue and referral traffic objectives
Outline Global SEO channel strategy and execution
Develop enterprise, interconnected media strategies for Four Seasons marketing objectives and brand positioning
Support framework development respective to the guest journey (SVOG) to establish how media engages guests across all business units
Support development of media approach by delivering partner/platform ideas and innovation opportunities for Four Seasons
Manage communication between owned & earned team to integrate ideas & channel activations across communication vehicles
Manage Global JBP partners across Meta, Snap and TikTok
Support and manage enterprise social strategy

Fulltime

Product Lead- Digital Guest Journey

Canary Technologies

Location:
United States , New York ▼
San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 30, 2026

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