Product Lead- Digital Guest Journey Job at Canary Technologies (New York)

Senior Product Manager - Digital Guest Journey

We're looking for a dynamic Senior Product Manager to help lead the evolution of...

Location

United States , New York; San Francisco

Salary:

160000.00 - 230000.00 USD / Year

Canary Technologies

Expiration Date

Until further notice

Requirements

5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences

Job Responsibility

Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
Work closely with engineering, design, marketing, and sales teams to bring products to market and develop and grow business opportunities
Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks

What we offer

Canary Days: company wide days off each month
Self Improvement Club: budget for personal goal purchases
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting company offices
Personal Travel Reimbursement: credit for stays at partner hotels

Fulltime

Digital Marketing Manager

Digital Marketing Manager is responsible for leading the end‑to‑end content and ...

Location

United Kingdom , London

Salary:

Not provided

Disney

Expiration Date

Until further notice

Requirements

Experience operating at Digital Marketing Manager level (or similar) in a multi‑market or large‑scale consumer business
Strong background in digital content strategy, merchandising and/or ecommerce
Proven success in SEO, on‑page optimisation and content frameworks
Experience with AI‑driven content optimisation highly valuable
Demonstrated success in managing Affiliate channels
People leadership experience managing multi‑disciplinary digital teams
Experience collaborating with UX, Product and Development teams
Budget management experience
Experience within travel, hospitality or entertainment sectors beneficial but not essential
Strong leadership, coaching and team‑building skills

Job Responsibility

Lead the planning, creation and continual optimisation of all site content and merchandising across UK and EU markets
Own the content and merchandising roadmap, ensuring alignment to commercial priorities, campaign activity and guest experience goals
Oversee new content development, ensuring consistency, clarity, accuracy and brand alignment across all digital platforms
Partner with Strategy teams to integrate insights, consumer trends and commercial data into planning cycles
Ensure all content supports conversion, personalisation opportunities and seasonal demand
Own SEO strategy across markets, including technical collaboration with Digital teams
Drive AI optimised content creation to support how users search via multimodal AI
Lead ongoing schema, metadata and structural optimisation to enhance visibility and organic performance
Monitor search trends, competitor activity and market insights to identify new opportunities
Own the Affiliate marketing strategy and partnerships, ensuring strong ROI and alignment with commercial priorities

What we offer

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST

Fulltime

Director of Marketing

The Director of Marketing will be the foundational marketing leader for Homes by...

Location

United States , Orlando

Salary:

Not provided

Villatel

Expiration Date

Until further notice

Requirements

8+ years of progressive marketing leadership, with meaningful time spent owning consumer demand, distribution, and partner or owner acquisition functions (hospitality, travel, real estate, property management, or dual-sided platform experience strongly preferred)
Proven track record of building and scaling consumer brands, ideally in hospitality, travel, or premium lifestyle categories, with a clear point of view on what separates a category-defining brand from a commodity
Hands-on expertise across the modern marketing stack: paid media, SEO, email/CRM, lifecycle, content, social, web, analytics, and creative production. You can roll up your sleeves
you are not a slide-deck-only operator
Direct experience optimizing performance on major short-term rental and travel OTAs (Airbnb, VRBO, Booking.com, Expedia), including listing merchandising, search ranking, reviews, and channel strategy
Deep email/CRM and lifecycle marketing fluency, with experience operating a guest data infrastructure (CDP, ESP, segmentation, automation) at scale
Experience running PR, earned media, and influencer/creator programs in travel, hospitality, or lifestyle, with relationships you can put to work on day one
Demonstrated success building and operating lead funnels for high-consideration audiences, with measurable pipeline impact targeting owners, partners, or other relationship-driven buyers
Strong design and editorial sensibility, with command of both digital and print disciplines and an eye for the details that signal a brand operating at the highest standard
A point of view on house-of-brands, hybrid, and endorsed brand structures, and how to architect a multi-brand system that lets future partner brands keep their identity without diluting the master brand

Job Responsibility

Brand Build & Stewardship — Lead the launch and ongoing build of the Homes by Villatel consumer brand, ensuring every touchpoint reflects our standard-setting positioning and operational excellence
Performance & Paid Media — Assist in paid media, SEO, and paid social to drive direct bookings, reduce reliance on third-party channels, and grow lifetime value, with clear accountability for ROAS, CAC, and pipeline contribution
Email Marketing & CRM — Own the email and CRM program end to end, including segmentation, automation, lifecycle journeys, promotional campaigns, win-back, and the guest data infrastructure that powers personalization at scale
Guest Lifecycle Communications — Design and operate the pre-arrival, in-stay, and post-stay communications program that drives upsells, improves guest experience, lifts reviews, and converts first-time guests into repeat guests
Content & Creative — Direct photography, video, editorial, and storytelling that captures the distinct character of each property and destination while remaining unmistakably on-brand
Social Media — Build and operate a strategic social presence across Instagram, TikTok, YouTube, and emerging platforms that grows audience, drives demand, and showcases the properties and destinations at brand standard
Influencer & Creator Strategy — Build a programmatic approach to influencer and creator partnerships, from travel press trips to long-term creator collaborations, that generates earned reach and converts
Destination & Local Partnerships — Develop co-marketing relationships with destination authorities, theme parks, attractions, restaurants, concierge networks, and experience partners that meaningfully expand reach and enrich the guest offering
Print & Brand Experience — Oversee print and in-home brand expressions, including welcome materials, guest correspondence, signage, and partnership collateral, ensuring consistency across digital and physical touchpoints
Multi-Brand Architecture for Future Growth — Begin to architect the brand system that will, over time, allow future partner brands to retain their identity and audience while clearly belonging to Homes by Villatel — including the conventions, guidelines, and playbook for how each future partner shows up across our channels and theirs

Fulltime

Front Office Manager

The Front Office Manager is responsible for overseeing all front office operatio...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 2 years of experience as a Front Office or Assistant Front Office Manager or an equivalent leadership role within Front Office Operations in a luxury hotel or upscale hospitality environment
Excellent personal presentation and interpersonal skills
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia

Job Responsibility

Lead and collaborate on the entire guest journey from arrival to departure, ensuring every interaction reflects Four Seasons standards of warmth, precision and personalised care
Maintain a visible presence in the lobby during peak periods, personally engaging with all guests and coordinating pre-arrival planning and special requests
Monitor guest satisfaction through surveys and feedback platforms, review glitches daily and take ownership of service recovery with empathy and timely resolution
Implement preventive measures to reduce recurring issues and convert insights into continuous improvement actions
Recruit, train and mentor team members, fostering a positive culture built on the Four Seasons Golden Rule
Conduct performance evaluations, provide coaching and development plans, and maintain succession strength
Promote team member wellbeing through fair scheduling, recognition and open communication
Manage labour planning, including day-to-day scheduling, annual leave planning and overtime control
Monitor labour productivity and costs, ensuring compliance with policies and alignment with business needs and budget targets
Oversee daily Front Office operations, including room assignments, billing accuracy, cashier balancing, credit compliance and direct billing processes

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Marketing Manager - Culinary Programs

As the Marketing Manager – Culinary Programs, you will serve at the intersection...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

5+ years of experience in a marketing role within foodservice or hospitality
Proven experience working directly with culinary teams and understanding how to bring food concepts to market
Experience in airline catering or flight kitchen environments is a strong plus
Strong project management skills with the ability to manage detailed timelines and multiple priorities
Exceptional written, verbal, and presentation communication skills
Comfort operating in a highly matrixed, cross-functional environment
Strong understanding of menu design, regional and NEC food trends, and the current restaurant landscape
Working knowledge of product costing, scalability, and operational feasibility in high-volume environments
Travel throughout the Northeast Corridor is a core part of the role, providing direct exposure to on-board service, culinary execution, and the guest journey
Valid driver’s license and vehicle

Job Responsibility

Bring Culinary Concepts to Life
Drive menu innovation, product storytelling, and First Class culinary experiences across Aramark's Food & Beverage operation
Translate culinary vision into menus, signage, service guides, digital boards, videos, and promotional materials
Lead Integrated Marketing Execution
Develop and execute marketing materials, presentations, and client-facing collateral that elevate program visibility and guest engagement
Partner on campaign development, seasonal promotions, limited-time offers (LTOs), and new program launches
Work across physical and digital guest touchpoints including on-board digital menu boards, print collateral, video content, promotional campaigns, and emerging experiential formats
Partner Across a Broad Stakeholder Network
Collaborate closely with Culinary Development Chefs, Operations, Supply Chain, and the Business Resource Center (BRC) to ensure accuracy, alignment, and scalability
Build strong working relationships with Aramark Marketing, external chefs, restaurant collaborators, and brand partners

Fulltime

Cloud Solution Architect - Copilot

Leverage your architectural and engineering expertise to help customers unlock t...

Location

India , Gurgaon

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

5-15 years of Experience
Deep understanding of Copilot architecture, service boundaries, and supported workloads
Scenario design across Teams, Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint
Knowledge of Copilot readiness requirements (licensing, identity, data, tenant configuration)
Microsoft Teams (meetings, chat, channels, apps, extensibility concepts)
SharePoint Online & OneDrive (content lifecycle, permissions, information architecture)
Exchange Online (mailbox architecture, calendar, compliance considerations)
Viva (especially Viva Topics, Insights, Engage – awareness level)
Microsoft Entra ID (Azure AD) fundamentals
Authentication models, Conditional Access, role‑based access control (RBAC)

Job Responsibility

Lead end‑to‑end solution architecture for Microsoft 365 Copilot scenarios across collaboration, content, meetings, and workflow intelligence
Translate business priorities into scalable Copilot architectures aligned with Microsoft 365 services (Teams, Outlook, SharePoint, OneDrive, Viva)
Drive technical design reviews, reference architectures, and deployment readiness for Copilot and related AI services
Partner with account teams to unblock complex architectural challenges and accelerate time‑to‑value
Ensure architectural decisions align with customer environments, identity models, and information architecture
Enable customers to reimagine collaboration and productivity using Copilot across everyday work scenarios
Guide adoption of Copilot‑powered experiences for knowledge workers, leaders, and frontline roles
Align Copilot usage to role‑based productivity patterns and modern work transformation goals
Support change management motions by mapping Copilot value to user journeys and work rhythms
Act as a productivity transformation advisor—not just a tool expert

Fulltime

Head of Revenue - Ancillary

As Head of Ancillary Revenue, you’ll own the strategy and performance of Forge H...

Location

United Kingdom , Chester

Salary:

75000.00 - 85000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Senior commercial or revenue leadership experience in travel, hospitality, or holiday letting
Strong analytical mindset, comfortable with data, segmentation, KPIs, and business cases
Experience building and scaling new revenue streams from concept to market
Excellent partnership and negotiation skills with external providers
Familiarity with digital commerce, guest journey optimisation, and conversion funnel design
Proven ability to influence cross-functional stakeholders across marketing, tech, property operations, and data
Deep commercial acumen, problem-solving capability, and confident executive communication
Understanding of the holiday-lettings or wider travel ecosystem (advantageous)
Entrepreneurial mindset
Guest-centric

Job Responsibility

Deliver and evolve the group’s ancillary revenue strategy, translating long-term direction into clear trading priorities and outcomes
Develop and lead the ancillary revenue roadmap, including upsells, add-ons, partner services, and experiences
Define pricing and packaging strategies that balance guest value, margin, and conversion
Own performance across pricing, partner selection, packaging, and commercial outcomes
Set and manage targets and KPIs, including revenue per booking, conversion, take-rate, margin, and partner performance
Build and manage partnerships with suppliers, experience providers, and other partners to drive incremental revenue and guest value
Analyse results and provide insight-driven recommendations to senior leadership
Work with analytics and data teams to identify high-value opportunities, segment guests, personalise offers, and optimise conversion
Partner with technology and product teams to embed ancillary monetisation into the digital guest journey, ensuring seamless UX, automation, and measurement
Build and lead a small, high-performing team, delivering both operational excellence and transformation

What we offer

Annual STIP Company-wide Bonus
33 days holiday (incl. bank hols) + extra days for long service
Your birthday off
2 paid volunteering days
Enhanced Maternity and Paternity Leave - (24 weeks maternity, 3 weeks paternity at 100% pay)
B Corp certified - we care about people & planet
Exclusive holiday discounts for you, friends, and family
Wellbeing perks, gym access at HQ, health cash plan
Hybrid working & on-site parking

Fulltime

Manager Home Market Wagering

The Manager, Home Market Wagering plays a key role in driving the growth, engage...

Location

Canada , Etobicoke, Ontario

Salary:

82000.00 - 92000.00 CAD / Year

Woodbine Entertainment Group

Expiration Date

Until further notice

Requirements

Strategic Thinker: Able to translate insights into actionable program strategies with a long-term view
Analytical Expertise: Strong data literacy and proficiency with Excel
Adaptability: Comfortable managing shifting priorities in a dynamic environment
Collaborative Communicator: Skilled in navigating complex stakeholder environments and building alignment through influence and communication
Detail-Oriented: Focused on continuous improvement, with the ability to manage multiple initiatives and drive measurable outcomes
Performance-Driven: Comfortable evaluating and iterating programs based on performance data and insights
Experience with customer segmentation models, life time value modeling, lifecycle mapping
Familiarity with A/B testing tools and experimentation frameworks
Experience with analytic tools (Tableau, Power BI) and/or CRM (such as Snowflake, Braze, Salesforce, Looker)

Job Responsibility

Be responsible for shaping wagering customer experiences across Ontario, including in-venue and digital HPIbet segments
Design customer journeys, engagement programs, and wagering experience improvements
Analyze behavioural and wagering data to inform strategy
Drive measurable increases in wagering revenue, customer frequency, and engagement across the Ontario market
Influence in-venue, in network and digital decisions that will shape the end-to-end wagering experience
Develop lifecycle strategies to enhance wagering engagement, retention, and customer value across HPIbet and in-venue segments
Analyze key performance indicators for wagering, behavioural trends, and journey performance to generate actionable insights and recommendations
Design and execute pilots, experiments, and A/B tests to evaluate new engagement programs, journey improvements, and wagering experience optimizations
Conduct research to identify behavioural trends, market dynamics and areas of opportunity within wagering segments
Analyze competitor offerings, customer experience models and industry benchmarks to inform continued program evolution

Fulltime

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Product Lead- Digital Guest Journey

Job Description

Job Responsibility

Requirements

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