Product Insights Specialist

• Design and Develop Insight Dashboards: Create and maintain dashboards that provide clear visibility into product performance and operational metrics
• Collaborate Across Teams: Work closely with Product Managers, Technical Product Owners, and leadership to gather requirements and ensure alignment with business objectives
• Understand User Behavior: Analyze user needs, interactions, and behaviors to identify trends and opportunities for improvement
• Data Analysis and Reporting: Generate reports and conduct hands-on analysis to support decision-making processes
• Continuous Improvement: Provide recommendations to enhance insight capabilities and reporting tools over time
• Industry Research: Stay informed on industry standards and best practices to ensure competitive and innovative approaches
• Storytelling Through Data: Develop presentations that convey analysis and insights through impactful narratives for stakeholders
• Accountable for profit and loss or budgetary management of assigned products
• Evaluates technologies. Develops detailed product features and requirements and develops implementation plans. Participates in cross-functional teams to envision new product features
• Coordinates with outside vendors and strategic partners to ensure that product initiatives are well-defined and delivered on time and within budget
• Reviews pricing strategies to insure company profitability and competition in the marketplace. Performs periodic margin analysis
• Makes product improvement recommendations to meet changing operational, sales and market needs
• Consistent exercise of independent judgment and discretion in matters of significance
• Other duties and responsibilities as assigned

• Bachelor’s degree in Business, Data Analytics, Statistics, or related field (Master’s preferred)
• 3+ years of experience in product analytics, business intelligence, or a similar role
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and SQL
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and presentation skills, with the ability to translate data into actionable insights
• Familiarity with product management processes and agile methodologies is a plus
• Responsive and able to adapt to fast‑moving projects and changing stakeholder needs
• Quick learner, comfortable with nascent technologies and emerging data and AI strategies
• Strong communication and collaboration skills
• able to work effectively with Technical Product Owners, engineering, governance, and business teams

Interest in learning / Familiarity with Jira, Smartsheets and other industry-wide tools

• Paid Time off
• Physical Wellbeing benefits
• Financial Wellbeing benefits
• Emotional Wellbeing benefits
• Life Events + Family Support benefits