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As a Product Genius/ Showroom Host, you will be the friendly face and expert guide for visitors to our showroom. Your enthusiasm for automotive products, combined with excellent interpersonal skills, will ensure every customer receives a memorable and informative experience. This role is integral to driving sales and fostering lasting relationships with our clientele.
Job Responsibility
Welcome and engage customers as they arrive in the showroom, creating a warm and professional first impression
Provide expert product knowledge on our range of vehicles, features, and specifications tailored to individual customer needs
Demonstrate vehicle technology and innovations clearly and confidently to enhance customer understanding and interest
Assist customers in exploring available options and configurations to help them make informed purchasing decisions
Collaborate closely with the sales team to ensure a seamless customer journey from enquiry to sale
Maintain showroom presentation standards, ensuring vehicles and displays are clean, organised, and inviting
Keep up to date with the latest automotive trends, product launches, and industry developments
Handle customer enquiries both in person and via telephone or email with professionalism and promptness
Requirements
Previous experience in a customer-facing role, ideally within the automotive or related retail sector
Strong passion for cars and automotive technology, with a keen interest in staying informed about the industry
Excellent communication and interpersonal skills, able to build rapport quickly and effectively
Confidence in presenting product information clearly to diverse audiences
Organised and attentive to detail, capable of managing multiple customer interactions smoothly
Ability to work well both independently and as part of a team in a dynamic environment
Proficient with basic IT tools and systems used in showroom operations
Full UK driving licence is preferred
Nice to have
Full UK driving licence
What we offer
Competitive salary package of £25,000 to £31,000 per annum
Permanent, full-time role with opportunities for professional development
Discounts on vehicles and automotive services
Supportive team environment with a strong focus on employee wellbeing
Access to training and career progression within a reputable automotive company