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We are currently recruiting a process-driven, analytical Product Experience Testing Coordinator for an initial 6-month temporary contract with a potential path toward a long-term career. Located at the vibrant Cornwall office near Kitsilano Beach in Vancouver, BC, this role operates on a hybrid model requiring four days in the office and one day remote. As an integral individual contributor within an energetic 12-person product experience testing team, you will act as a critical bridge between product design, quality control, and the environmental sustainability team to support a monumental goal: achieving 70% sustainable materials by 2028.
Job Responsibility
Act as a primary operational support role for the team dedicated to conducting comprehensive wear tests, analyzing raw performance data, and delivering actionable insights to mainline teams across all markets and categories
Manage end-to-end wear test sample management, including complex sample requests, logistics, receiving and shipping, precise sample measurements, and systematic physical storage
Support the Global Product Experience Testing Manager in designing and executing an agile, comprehensive wear testing strategy spanning in-season testing across all global markets, proof of concepts, special projects, and raw material validation
Handle day-to-day administration, recruitment, and structured build-out of the wear tester rosters based on shifting seasonal needs across diverse demographics
Partner closely with cross-functional business administration teams to plan and execute targeted wear testing by selecting specific athletic testers and tracking the performance against textile, apparel, and accessory design intent
Assist the broader product technical solutions operations team on project management intake, task prioritization, and structured project management reporting
Support the sustainability team directly by vetting product durability and contributing to circularity initiatives aimed at altering foundational raw materials into eco-friendly alternatives
Requirements
Bachelor’s degree with 1+ year of experience, or an Associate’s degree with 2+ years of experience, demonstrating a background in executing research projects, business administration, or technical operations
Minimum of 1+ year of relevant work experience in a process-driven environment
backgrounds in research tracking, project management coordination, retail customer service, or quality assurance are highly valued
Proven experience working with physical products, logistics, or inventory coordination (experience with apparel, textiles, or accessories is a strong asset but not mandatory)
Demonstrated alignment with research processes and the ability to critically analyze non-controlled variables
Nice to have
Knowledge of or a distinct passion for environmental sustainability practices is considered a major bonus
What we offer
Competitive hourly pay rate ranging from $25.00 to $31.00 per hour, depending directly on relevant experience
Unmatched corporate exposure at a global lifestyle leader, serving as an incredible launchpad into apparel development, marketing, or raw materials
Beautiful hybrid work environment (4 days onsite, 1 day remote) at a premium beachside office campus equipped with world-class wellness amenities
Meaningful, purpose-driven work where your operational contributions directly impact global environmental sustainability goals
Streamlined onboarding process featuring structured job shadowing, leadership mentorship, and end-to-end operational training