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Product Experience Testing Coordinator

Canada, Vancouver 25.00 - 31.00 USD / Hour · Job Posted May 30, 2026
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Job Description

We are currently recruiting a process-driven, analytical Product Experience Testing Coordinator for an initial 6-month temporary contract with a potential path toward a long-term career. Located at the vibrant Cornwall office near Kitsilano Beach in Vancouver, BC, this role operates on a hybrid model requiring four days in the office and one day remote. As an integral individual contributor within an energetic 12-person product experience testing team, you will act as a critical bridge between product design, quality control, and the environmental sustainability team to support a monumental goal: achieving 70% sustainable materials by 2028.

Job Responsibility

  • Act as a primary operational support role for the team dedicated to conducting comprehensive wear tests, analyzing raw performance data, and delivering actionable insights to mainline teams across all markets and categories
  • Manage end-to-end wear test sample management, including complex sample requests, logistics, receiving and shipping, precise sample measurements, and systematic physical storage
  • Support the Global Product Experience Testing Manager in designing and executing an agile, comprehensive wear testing strategy spanning in-season testing across all global markets, proof of concepts, special projects, and raw material validation
  • Handle day-to-day administration, recruitment, and structured build-out of the wear tester rosters based on shifting seasonal needs across diverse demographics
  • Partner closely with cross-functional business administration teams to plan and execute targeted wear testing by selecting specific athletic testers and tracking the performance against textile, apparel, and accessory design intent
  • Assist the broader product technical solutions operations team on project management intake, task prioritization, and structured project management reporting
  • Support the sustainability team directly by vetting product durability and contributing to circularity initiatives aimed at altering foundational raw materials into eco-friendly alternatives

Requirements

  • Bachelor’s degree with 1+ year of experience, or an Associate’s degree with 2+ years of experience, demonstrating a background in executing research projects, business administration, or technical operations
  • Minimum of 1+ year of relevant work experience in a process-driven environment
  • backgrounds in research tracking, project management coordination, retail customer service, or quality assurance are highly valued
  • Proven experience working with physical products, logistics, or inventory coordination (experience with apparel, textiles, or accessories is a strong asset but not mandatory)
  • Demonstrated alignment with research processes and the ability to critically analyze non-controlled variables

Nice to have

Knowledge of or a distinct passion for environmental sustainability practices is considered a major bonus

What we offer

  • Competitive hourly pay rate ranging from $25.00 to $31.00 per hour, depending directly on relevant experience
  • Unmatched corporate exposure at a global lifestyle leader, serving as an incredible launchpad into apparel development, marketing, or raw materials
  • Beautiful hybrid work environment (4 days onsite, 1 day remote) at a premium beachside office campus equipped with world-class wellness amenities
  • Meaningful, purpose-driven work where your operational contributions directly impact global environmental sustainability goals
  • Streamlined onboarding process featuring structured job shadowing, leadership mentorship, and end-to-end operational training

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