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Product Experience Captain

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Lovable

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Location:
United States , Boston

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We're standing up the PX function in our Boston office and we need a founding captain to make it real. You'll recruit and grow a local PX team, build our campus talent pipeline, and be the escalation point that makes sure every user in the Americas gets the same quality experience our European team delivers today.

Job Responsibility:

  • Lead the Boston hub
  • Build the campus pipeline
  • Build and manage a team of part-time student PX specialists
  • Own US escalations
  • Be the voice of the user
  • Collaborate globally

Requirements:

  • 3+ years in B2C/B2B support or a customer/client-facing role
  • Deep roots in the Boston tech and university ecosystem
  • Operationally rigorous with experience building systems and processes
  • Product & technical fluency
  • Sharp communicator

Nice to have:

Experience with campus recruiting or managing student/intern programs

Additional Information:

Job Posted:
April 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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