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Product Executive required by an award-winning, Latin America Specialist tailormade tour operator. You will provide support to their business partners and work closely with the Product Manager ensuring that their product portfolio is impeccable.
Job Responsibility:
Support sales operations by handling product enquiries, managing tools, coordinating supplier training, and working with Client Care to gather and share key client information
use complaint insights to improve service and reduce repeat issues
Work with marketing to maintain accurate, up-to-date website and promotional content, while managing system updates for hotels, excursions, and itineraries with correct images and descriptions
Contribute to market research, competitor analysis, and product development by identifying new opportunities, supporting portfolio growth, and sharing relevant commercial updates across Latin America
Assist with operational tasks including organising staff trips, maintaining health and safety records, monitoring FCDO travel advice, and supporting in-destination issues with appropriate escalation
Represent the business at industry events and support supplier relationships through ongoing communication, tracking offers and trends, and sharing sales performance and feedback with the Product Manager
Requirements:
Well-structured and detail-focused, with a strong desire to build new skills
Clear and confident in both spoken and written English
Looks for ways to refine processes and treats challenges as growth opportunities
Experience working in the travel sector
Latin America insight is a bonus
Solution-oriented and effective in team environments
Genuinely interested in travel and keen to expand product knowledge