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We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it!
Job Responsibility:
Owning products and features from beginning to end. This means originating ideas based on your intuition, talking to users, and understanding our strategy and goals. It means testing MVPs in production with real users. It means iterating on their feedback, owning pricing, and ensuring the ongoing success of your work
Collaborating with design (when necessary). Product engineers at PostHog are full stack, so we expect you to ship and own the basic UX of your work using our design system. From there, it's up to you to decide when to collaborate with our design team to iterate and polish the experience
Talking to users. Good product engineers read feedback from users and iterate quickly. Great product engineers have users they're friendly with, talk with them frequently, bounce ideas off them, and iterate with them when they ship new things
Doing support. Every week, one person in each engineering team is designated the Support hero. Their job is to investigate and resolve issues reported by customers for their product. Giving users support from real engineers, and shipping fixes and improvements in real-time, is one of the best ways to spark joy in users. This role will also include some on-call time, too
Writing docs. We have a content team that will collaborate with you on reviewing, polishing, and improving your documentation, but the best person to document a new feature is the person who built it
Requirements:
Full-stack experience with relevant technologies – e.g. Python or similar, React or similar, something to do with big data is a bonus
Experience taking a project from 0 to 1. You might have led a project, been a founder previously, or built an impressive side project
Strong writing skills. We document everything, most of it publicly. The ability to communicate your ideas and make persuasive arguments is essential
Nice to have:
Have worked at a high-growth SaaS company before
Extensive knowledge of Django and/or TypeScript-based React
Experience building AI-native products, or integrating AI into existing software