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Product Engineer

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Helpcare AI

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Location:
United States , Los Angeles

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

130000.00 - 170000.00 USD / Year
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Job Description:

We're looking for a Product Engineer to help us build the smallest, smartest back office in fintech. At Karat, we believe great internal systems — powered by automation, AI, and thoughtful UX — can replace layers of manual ops. This is a high-leverage, highly autonomous role for someone who loves building internal tools that feel like magic: fast, reliable, and deeply impactful. You’ll own and evolve the systems that power our operations, support, risk, and compliance teams — from admin dashboards and Slack bots to real-time notifications and AI-assisted workflows. Your work will directly enable Karat to scale efficiently without adding headcount. You’ll partner closely with product, ops, risk, and engineering to identify friction, automate workflows, and build internal platforms that set the gold standard for operational excellence.

Job Responsibility:

  • Design and build internal tools used daily by operations, support, and risk teams
  • Create automation for key workflows — onboarding, approvals, limits, escalations, and more
  • Build AI-powered workflows with humans-in-the-loop to increase team leverage
  • Develop admin dashboards, Slack bots, and real-time notification systems
  • Partner cross-functionally to identify pain points and solve them with software
  • Maintain high reliability, performance, and usability across all internal systems
  • Continuously look for opportunities to eliminate manual work and improve operational scale
  • Jump into high-priority problems wherever leverage is highest

Requirements:

  • 1-3+ years of experience as a software engineer, product engineer, or technical generalist
  • Strong coding skills in JavaScript/TypeScript (React + Node preferred)
  • Comfort working across the stack and owning products end-to-end
  • Experience building internal tools, automation systems, or operational platforms
  • Excitement about shipping practical AI/LLM use cases that drive real outcomes
  • Strong product intuition and bias toward impact and speed
  • Ability to thrive in fast-paced, high-trust environments

Nice to have:

  • FinTech experience
  • Experience working closely with ops, support, or risk teams

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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