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Product Engagement Manager

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Bloomreach

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Location:
Slovakia , Bratislava

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Contract Type:
Not provided

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Salary:

4000.00 EUR / Month

Job Description:

The Affinity Pilot Manager supports the execution and day-to-day management of customer pilot programs. This role works closely with the VP of New Product Success and is responsible for ensuring pilots run smoothly, customers are supported, and execution details are handled with high quality.

Job Responsibility:

  • Demo Affinity to customers and communicating the pilot structure to them
  • Support planning and execution of Affinity pilot programs
  • Track pilot tasks, timelines, and dependencies
  • Coordinate internal teams and follow up on action items
  • Ensure pilot documentation, notes, and assets are kept up to date
  • Assist with customer onboarding into Affinity
  • Support campaign setup, testing, and validation
  • Answer customer questions and troubleshoot common issues
  • Prepare materials for demos, reviews, and check-in calls
  • Capture customer feedback and issues in a structured way
  • Help identify gaps in documentation, onboarding, or product UX
  • Support creation of pilot playbooks, templates, and best practices

Requirements:

  • 2–4+ years experience in Software implementation, CS, or similar
  • Familiarity with marketing platforms and campaign workflows
  • Strong organizational and project coordination skills
  • Comfortable working directly with customers
  • Detail-oriented, proactive, and eager to learn

Nice to have:

  • Exposure to AI tools or automation platforms
  • Light technical skills (HTML, SQL, scripting, data analysis)
  • Experience working in SaaS or B2B software
What we offer:
  • Restricted stock units
  • $1,500 professional education budget
  • Employee Assistance Program
  • Subscription to Calm app
  • DisConnect days
  • Sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks
  • Company performance bonus
  • Employee referral bonus
  • Work anniversary rewards

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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