CrawlJobs Logo

Product Enablement Engineer

twocircles.com Logo

Two Circles

Location Icon

Location:
India , Hyderabad

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

Job Responsibility:

  • Own and continuously optimise the team’s support queue, making prioritisation decisions across multiple clients, issues, and business impacts in a fast-paced, reactive environment with dynamic priorities
  • Own the operational health, stability, and performance of our data management platform and associated data pipelines, proactively identifying risks, preventing incidents, and driving resolution of issues
  • Take full ownership of high-impact and complex issues from identification through to resolution, coordinating across Engineering, Product and Client Teams, and ensuring clear, proactive communication and stakeholder alignment throughout
  • Lead complex client onboarding and configuration, taking responsibility for designing approaches to data ingestion, mapping, tracking, and analytics in non-standard or ambiguous scenarios
  • Configure, manage, and optimise client environments within our Data Management hubs, implementing and validating complex changes and ensuring long-term scalability and reliability
  • Investigate and resolve complex and ambiguous data issues across the full data lifecycle (collection, processing, and presentation), performing deep root cause analysis and implementing robust, preventative fixes
  • Effectively manage multiple concurrent issues, dependencies, and stakeholders, maintaining momentum and unblocking progress even when reliant on external inputs
  • Act as a senior escalation point for support issues, providing guidance, oversight, and quality control for junior team members and ensuring high standards of issue resolution
  • Drive improvements to support operations, including incident management, prioritisation frameworks, communication standards, and ways of working in a reactive environment
  • Partner closely with Engineering and Product teams to influence product improvements, represent support perspectives, and help prioritise fixes and enhancements based on client impact
  • Identify recurring issues and systemic weaknesses, and lead efforts to eliminate root causes and improve platform reliability and supportability
  • Provide client-facing teams with clear, actionable insights into data quality, transformation integrity, and pipeline performance, helping inform client decisions and build trust
  • Own and evolve User Access Management processes for Two Circlers and client users, ensuring scalability and security
  • Ensure data security, governance, and compliance standards are consistently upheld, acting as a role model for best practice

Requirements:

  • Strong, proven experience working in technical support or data platform environments, ideally supporting production systems and external clients
  • Advanced working knowledge of at least one data/query language (e.g. SQL, Python, or PySpark), with the ability to debug complex issues, analyse data, and build queries/scripts independently
  • Deep experience working with data pipelines, transformations, and diagnosing data quality or integrity issues in production environments
  • Strong troubleshooting skills across systems, data, and integrations, with the ability to work across logs, queries, and tooling to diagnose issues end-to-end
  • Ability to independently investigate highly ambiguous problems, identify root causes, and deliver effective, scalable, and preventative solutions
  • A strong sense of ownership and accountability, able to manage and prioritise workload across multiple concurrent issues, clients, and priorities in a fast-paced, reactive environment
  • Excellent communication and stakeholder management skills, able to manage expectations, influence outcomes, and provide clear updates in high-pressure or ambiguous situations
  • Comfortable operating in environments where not all processes are fully defined, and able to introduce structure, improve processes, and raise the bar for how the team operates
  • You enjoy getting stuck into complex problems, exploring systems, data, and integrations to build deep understanding, rather than relying on step-by-step guidance
  • Experience working cross-functionally with Engineering, Product, and client-facing teams, influencing outcomes beyond your immediate responsibilities
  • Ability to produce high-quality documentation, contribute to knowledge sharing, and actively raise the capability of the wider team
  • Strong attention to detail, organisation, and time management skills, with the ability to balance reactive support with longer-term improvements
  • A collaborative team player who contributes to shared goals, supports the development of others, and leads by example in a support environment

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Two Circles - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Product Enablement Engineer

Security Engineer - Product & Production Infrastructure

Wiz is looking for a Security Engineer for Product & Production Infrastructure w...
Location
Location
United States
Salary
Salary:
204000.00 - 281000.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in security engineering or security operations work in cloud environments
  • Strong AWS cloud security experience (we will also consider equivalent experience in Azure and GCP)
  • Cloud native Kubernetes services (EKS/GKE/AKS) and strong container security principles
  • Deep understanding of securing IAM and cloud identities at scale
  • Proven ability to lead technical security reviews of products and architectures, conduct threat modeling exercises, and translate findings into actionable security controls
  • Practical understanding of web application security concepts (such as OWASP Top-10 and similar)
  • Hands-on experience with IAC and related tools (Terraform, CloudFormation, Helm, Pulumi)
  • Experience with automation and tooling development in one or more: Python, Go, Shell, HCL, Rego
Job Responsibility
Job Responsibility
  • Lead threat modeling and security reviews across Wiz's products and cloud infrastructure, identifying attack surfaces and developing scalable mitigation strategies
  • Build automation, policy-as-code, and security tooling that enables development teams to "shift left" and integrate end-to-end security into their workflows
  • Design and implement secure baselines for cloud resources and Kubernetes based infrastructure
  • Drive vulnerability management and remediation efforts – prioritizing issues, implementing mitigations, and designing strategic preventative controls in software supply chains from development through production
  • Extend our detection and response capabilities – building scalable solutions to identify malicious activity, triage alerts, and investigate and remediate incidents
  • Collaborate with our Wiz Federal team – extending our DevSecOps and Product Security practices to Wiz's FedRAMP environment and ensure it meets key security requirements
  • Build deep functional partnerships with Wiz's engineering and operations teams – helping them deliver secure-by-design solutions
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right

Senior Product Enablement Manager

Intercom's Global Sales Organization is rapidly evolving, and the GTM Enablement...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in Sales Enablement, Solutions Engineering, Technical Training, or a related role in a SaaS organization
  • A strong technical aptitude with the ability to bridge R&D and GTM, translating complex technical details into clear guidance for customer-facing teams
  • Experience designing and delivering technical curriculum, including hands-on labs, certifications, and self-paced learning interventions
  • Deep understanding of the 'Solutions' function (CSMs, SEs, Professional Services) and the technical readiness required to drive customer adoption and retention
  • The ability to work cross-functionally and build trusted relationships with Product Managers, R&D, and GTM leadership
  • Excellent communication and presentation skills, with an intuitive sense for delivering the right technical information at the right time
  • Analytical mindset with the ability to measure technical proficiency and report on the effectiveness of certification programs
Job Responsibility
Job Responsibility
  • Developing a scalable and repeatable strategy for the technical education of AEs, RMs, CSMs, SEs, and Professional Services
  • Creating and maintaining a full suite of technical training materials, including hands-on labs, documentation, and how-to guides
  • Leading and facilitating technical training sessions, both live and on-demand, including 'Train the Trainer' programs and new product release training
  • Owning the AI Fluency Program, creating a unified baseline of understanding regarding our AI capabilities (Fin) across the GTM organization
  • Building and operationalizing a scalable certification framework that integrates AI learning objectives and continuous upskilling into onboarding and ongoing enablement
  • Ensuring every GTM role is fluent in AI and able to guide customers through AI-driven change management and adoption
  • Serving as the primary liaison between R&D and the Solutions teams, translating product functionality and architecture into digestible, actionable training content
  • acting as the primary conduit for feedback from the Solutions teams back to R&D and Product, synthesizing field insights to help inform the product roadmap
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed
  • Fulltime
Read More
Arrow Right

Manager, Systems Engineering, Production

We are currently seeking a Manager, Systems Engineering, Production to join our ...
Location
Location
Canada , Toronto, Calgary, Vancouver
Salary
Salary:
172000.00 - 258000.00 CAD / Year
clio.com Logo
Clio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated success in people leadership in systems engineering, particularly in large-scale SaaS products
  • Competency in at least one software development language
  • Diverse base of knowledge that allows you to help your team solve complex technical problems
  • The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects
  • Demonstrated ability to hire the best and brightest engineers in a fast-paced job market - and to coach, develop, and retain engineering talent
  • You are equally energized by both your own technical work as well as contributing to the career growth of your team
  • You have strong opinions that are weakly held, and foster that same attitude in others
  • You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate
  • You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world
  • Growth mindset when it comes to process improvement and new technologies, especially AI
Job Responsibility
Job Responsibility
  • Defining the vision, and supporting your team in designing and implementing the architecture to power new global capabilities for Clio's customers
  • Authoring, reviewing, and shipping infrastructure-as-code in Clio’s cloud environments
  • Enabling product teams to self-serve issues and reduce the time-to-resolve for production issues by smoothing friction points through automation and creating observability tooling
  • Directly supervise, mentor, and collaborate with your individual contributors, and build cross-functional relationships across the engineering organization
  • Partner with Clio’s product development teams to support them in ensuring all of Clio’s products meet a high bar for security, performance, reliability, availability and change velocity
  • Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio’s ambitious growth plans for our infrastructure and development teams
What we offer
What we offer
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days
  • Flexible time off policy, with an encouraged 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  • Fulltime
Read More
Arrow Right

Staff AI Developer Productivity Engineer

This is a staff-level, hands-on role at the intersection of Developer Productivi...
Location
Location
United Kingdom , London OR Chester
Salary
Salary:
Not provided
equalsplc.com Logo
Equals Group PLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in software engineering with a track record of building internal developer tooling/DevEx (CLI/IDE plugins, bots, internal services or web apps)
  • Strong proficiency in TypeScript/Node.js, C#/.NET and front-end experience with React/Next.js
  • Hands-on LLM integration: prompting, tool/function calling, retrieval (embeddings/vector stores) and basic evaluation of quality
  • Solid understanding of CI/CD, test strategy and code-quality tooling
  • able to design fast inner loops and reliable pipelines
  • Product mindset: discovery interviews, hypothesis-driven experiments, before/after evaluation and clear business cases
  • Excellent communication and influence skills
  • comfortable enabling teams via docs, workshops and remote office hours
  • A role model for our values: Make it happen
  • Succeed together
Job Responsibility
Job Responsibility
  • AI-first discovery roadmap - Interview engineers, analyse telemetry and prioritise the highest-leverage opportunities across coding, review, testing, releases and knowledge flows. Set baselines and target deltas and maintain a transparent backlog/roadmap grounded in measurable outcomes
  • Ship internal tools - Build and maintain AI-augmented dev tools across IDE/CLI, GitHub, Slack, Notion, Retool and internal web apps that reduce manual effort and cycle time
  • Agentic flows across the SDLC - Design structured, agentic workflows (including MCP and tool-use with human-in-the-loop gates) to improve code authoring/review, test creation/selection and the release, incident response and onboarding processes
  • Frontier scouting & evaluation - Continuously experiment with cutting-edge AI models, frameworks and runtimes
  • run short, hypothesis-driven pilots with clear success criteria and developer-fit assessments
  • productionise successful approaches
  • Automation pipelines - Implement LLM-assisted and AST-based code-mod workflows for migrations, boilerplate generation, test creation and docs updates
  • Enablement & change management - Drive adoption with playbooks, golden prompts, demos, office hours and a champions network across build teams
  • measure usage and satisfaction and iterate
What we offer
What we offer
  • 25 days holiday per year + your birthday off
  • Opportunities for progression, development and learning new skills - £250 towards the cost of learning & development
  • Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
  • GetActive with Aviva - Health and Wellbeing discounts on services and products
  • Interbank currency rates on travel money and international transfers
  • Bupa Private Healthcare
  • Free Eye Test and £50 up to the cost of glasses
  • EAP Service - Mental Health Services
  • Life Assurance Policy - x3 annual salary
  • Contributory pension scheme
Read More
Arrow Right

Sr. Technical AI Enablement Engineer

ModelOp is seeking a highly skilled Sr Technical AI Enablement Engineer to join ...
Location
Location
United States , Utah, Chicago
Salary
Salary:
Not provided
modelop.com Logo
ModelOp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field
  • 10+ years of experience in technology-based consulting, technical enablement, or related roles
  • Experience in custom software delivery and complex system troubleshooting
  • Exceptional presentation skills for all audiences: from senior business executives to data scientists, architects, and governance teams
  • Proven ability to translate loose AI governance requirements into actionable implementation details across multiple workstreams
  • Experience with AI tools, platforms, and model development processes, along with a solid understanding of how governance and compliance mechanisms apply at each stage of the AI model lifecycle
  • Familiarity with AI regulations/guidelines (e.g. EU AI Act, OSFI E-23, NIST AI-RMF), ideally in specific verticals (e.g. SEC/OCC, FDA)
  • Strong experience in working with technical teams to embed governance processes into an existing model lifecycle
Job Responsibility
Job Responsibility
  • Implementation Planning: Lead customers in planning the implementation of ModelOp within the customer’s existing AI program
  • Technical Troubleshooting: When customer issues are raised, take lead on triaging the issue, and work with the customer technical team to obtain information (logs, etc.), conduct initial troubleshooting, and identify the next course of action
  • Process Design: Collaborate with customer teams to translate the customer’s AI governance policies and procedures into actionable and automated workflows within ModelOp, whilst simultaneously advising on best practices from other customers and experience
  • Inventory & Reporting Configuration: lead customers in designing the appropriate customizations for the metadata structure, use case forms, and dashboards within ModelOp to align with their inventory and reporting requirements
  • Testing & Monitoring Enablement: lead customer sessions in identifying and configuring the right set of tests and monitors for their specific AI use cases / models
  • Customer Enablement: Work closely with the customer to drive consumption of ModelOp software, by onboarding new AI use cases in the platform
  • Training & Support: Lead customer workshops, training sessions, and knowledge transfer activities to ensure customer teams understand and can effectively use ModelOp for their daily AI governance work
  • Documentation: Document processes, configurations, and troubleshooting steps for both technical and non-technical audiences
  • Learning: Stay updated on the latest developments in AI governance and related technologies to guide customers and inform product enhancements
What we offer
What we offer
  • ModelOp offers full benefits, including a retirement package and comprehensive health insurance
  • Fulltime
Read More
Arrow Right

Staff Software Engineer, Developer Productivity

As a Staff Software Engineer on the Developer Productivity team within the Platf...
Location
Location
United States , San Francisco
Salary
Salary:
213000.00 - 250000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience as a software engineer working with a focus on developer tools and productivity (Ruby, Python, or GoLang)
  • 5+ years experience leading engineering projects/programs, with a focus on improving developer workflows
  • Strong understanding of modern observability frameworks and practices
  • Deep experience with microservices design, REST APIs, and common development workflow tools
  • Strong skills in collaboration, documentation, and communication
Job Responsibility
Job Responsibility
  • Enhance our observability posture by implementing best practices and enabling the effective use of observability tools across the engineering organization
  • Define and implement golden paths for service building, including the development of essential components that support these paths
  • Lead architectural discussions with cross-functional teams to align on and drive engineering best practices
  • Develop the strategy and roadmap to improve the developer experience organization-wide
  • Design, build, and maintain core software tools and libraries used by Checkr’s engineering teams
  • Provide feedback and consultation to enhance development workflows and ensure our systems' reliability and performance
  • Communicate complex technical information and advocate for developer productivity initiatives to stakeholders at all levels
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Staff Software Engineer, Developer Productivity

As a Staff Software Engineer on the Developer Productivity team within the Platf...
Location
Location
United States , Denver
Salary
Salary:
179000.00 - 211000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience as a software engineer working with a focus on developer tools and productivity (Ruby, Python, or GoLang)
  • 5+ years experience leading engineering projects/programs, with a focus on improving developer workflows
  • Strong understanding of modern observability frameworks and practices
  • Deep experience with microservices design, REST APIs, and common development workflow tools
  • Strong skills in collaboration, documentation, and communication
Job Responsibility
Job Responsibility
  • Enhance our observability posture by implementing best practices and enabling the effective use of observability tools across the engineering organization
  • Define and implement golden paths for service building, including the development of essential components that support these paths
  • Lead architectural discussions with cross-functional teams to align on and drive engineering best practices
  • Develop the strategy and roadmap to improve the developer experience organization-wide
  • Design, build, and maintain core software tools and libraries used by Checkr’s engineering teams
  • Provide feedback and consultation to enhance development workflows and ensure our systems' reliability and performance
  • Communicate complex technical information and advocate for developer productivity initiatives to stakeholders at all levels
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Senior Software Engineer - Network Enablement (Applied ML)

We build simple yet innovative consumer products and developer APIs that shape h...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 270000.00 USD / Year
plaid.com Logo
Plaid
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong software engineering skills including systems design, APIs, and building reliable backend services (Go or Python preferred)
  • Production experience with batch and streaming data pipelines and orchestration tools such as Airflow or Spark
  • Experience building or operating real-time scoring and online feature-serving systems, including feature stores and low-latency model inference
  • Experience integrating model outputs into product flows (APIs, feature flags) and measuring impact through experiments and product metrics
  • Experience with model lifecycle and operations: model registries, CI/CD for models, reproducible training, offline & online parity, monitoring and incident response
Job Responsibility
Job Responsibility
  • Embed model inference into Network Enablement product flows and decision logic (APIs, feature flags, backend flows)
  • Define and instrument product + ML success metrics (fraud reduction, retention lift, false positives, downstream impact)
  • Design and run experiments and rollout plans (backtesting, shadow scoring, A/B tests, feature-flagged releases) to validate product hypotheses
  • Build and operate offline training pipelines and production batch scoring for bank intelligence products
  • Ship and maintain online feature serving and low-latency model inference endpoints for real-time partner/bank scoring
  • Implement model CI/CD, model/version registry, and safe rollout/rollback strategies
  • Monitor model/data health: drift/regression detection, model-quality dashboards, alerts, and SLOs targeted to partner product needs
  • Ensure offline and online parity, data lineage, and automated validation / data contracts to reduce regressions
  • Optimize inference performance and cost for real-time scoring (batching, caching, runtime selection)
  • Ensure fairness, explainability and PII-aware handling for partner-facing ML features
What we offer
What we offer
  • medical
  • dental
  • vision
  • 401(k)
  • equity
  • commission
  • Fulltime
Read More
Arrow Right