Job Description:
As Product Director for Internal Products at the FT, you will shape the tools, platforms and workflows that enable our global teams to do their best work, whether that is journalists producing world class journalism or commercial teams achieving ambitious sales, marketing and revenue goals. This includes systems used across the newsroom, commercial and reader revenue teams, marketing, sales, finance, advertising operations, customer operations and other functions across the FT’s portfolio. The Internal Products group spans two core domains: editorial technology, covering the tools used to create and publish FT journalism, and commercial and revenue operations platforms that support marketing, sales and customer operations. A core part of the role is building deep, trusted partnerships across both domains. You will work closely with journalists, editors and commercial teams as partners, ensuring internal products reflect real ways of working and support both editorial judgement and commercial effectiveness. You will lead the development of internal products that sit at the heart of the FT’s broader product ecosystem, spanning a mix of in-house platforms, third-party tools and integrated systems. These include editorial and publishing tools, newsroom and audience insight systems, customer understanding and communication platforms, workflow automation and data informed operational tools, as well as sales and marketing technology that supports our revenue teams. Internal Products also plays a key role in improving how the FT’s internal tools fit together and how they are used across teams. Together, these platforms support the FT’s ability to serve readers and customers. You will help set direction and improve efficiency through simpler workflows, smarter automation and clearer product choices over time, ensuring the FT’s internal products remain a genuine strategic advantage.
