Product Director, Experience Job at Financial Times (London)

Job Description

As Product Director for the Experience teams at the FT, you will shape how a global audience engages with gold-standard journalism across platforms, formats and moments of the day. Working closely with the newsroom, you will define and evolve how our core consumer products, including FT.com and the FT App, feel and function for users. You will also play a significant role in shaping the product experience of FT Professional, a large and strategically important B2B offering, alongside newer propositions such as FT Edit, designed for lighter or more time-constrained engagement.

Job Responsibility

Lead experienced product teams shaping how the FT’s journalism comes to life digitally, bringing together storytelling, navigation and discovery across our most important products
Set a clear vision for how FT’s consumer and professional products enable distinctive digital storytelling, helping audiences discover, understand and return to our journalism across platforms, formats and devices
Work closely with Editorial partners to explore storytelling formats and ensure product decisions support journalistic purpose
Help teams build shared understanding of user needs, audience behaviours and the strategic context behind their work
Create an environment that balances several concerns at once: when to move quickly and iterate, when to slow down and understand users deeply, and when alignment across the organisation matters most
Reduce complexity in user journeys and ensure our products feel easy to navigate across devices
Partner with Engineering, Design, Data and Commercial teams to keep the experience reliable, fast and cohesive
Support clear prioritisation so teams stay focused on the problems that matter most

Requirements

Strong experience building and evolving consumer-facing digital products at scale
Strategic thinking with comfort getting close to the details
Ability to build trust across functions and enjoy close collaboration with Editorial colleagues
Comfort navigating ambiguity and helping teams move from uncertainty to clarity
Ability to strike a thoughtful balance between moving fast and moving deliberately
Ability to empower teams to do great work with a high degree of autonomy, while offering strong product judgement, subject-matter expertise and constructive challenge

What we offer

Generous annual leave
Medical cover
Inclusive parental leave packages
Subsidised gym memberships
Opportunities to give back to the community

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Product Director, Experience

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