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Product Director, Experience

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Financial Times

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Product Director for the Experience teams at the FT, you will shape how a global audience engages with gold-standard journalism across platforms, formats and moments of the day. Working closely with the newsroom, you will define and evolve how our core consumer products, including FT.com and the FT App, feel and function for users. You will also play a significant role in shaping the product experience of FT Professional, a large and strategically important B2B offering, alongside newer propositions such as FT Edit, designed for lighter or more time-constrained engagement.

Job Responsibility:

  • Lead experienced product teams shaping how the FT’s journalism comes to life digitally, bringing together storytelling, navigation and discovery across our most important products
  • Set a clear vision for how FT’s consumer and professional products enable distinctive digital storytelling, helping audiences discover, understand and return to our journalism across platforms, formats and devices
  • Work closely with Editorial partners to explore storytelling formats and ensure product decisions support journalistic purpose
  • Help teams build shared understanding of user needs, audience behaviours and the strategic context behind their work
  • Create an environment that balances several concerns at once: when to move quickly and iterate, when to slow down and understand users deeply, and when alignment across the organisation matters most
  • Reduce complexity in user journeys and ensure our products feel easy to navigate across devices
  • Partner with Engineering, Design, Data and Commercial teams to keep the experience reliable, fast and cohesive
  • Support clear prioritisation so teams stay focused on the problems that matter most

Requirements:

  • Strong experience building and evolving consumer-facing digital products at scale
  • Strategic thinking with comfort getting close to the details
  • Ability to build trust across functions and enjoy close collaboration with Editorial colleagues
  • Comfort navigating ambiguity and helping teams move from uncertainty to clarity
  • Ability to strike a thoughtful balance between moving fast and moving deliberately
  • Ability to empower teams to do great work with a high degree of autonomy, while offering strong product judgement, subject-matter expertise and constructive challenge
What we offer:
  • Generous annual leave
  • Medical cover
  • Inclusive parental leave packages
  • Subsidised gym memberships
  • Opportunities to give back to the community

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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