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As the Product Development Manager, you will be responsible for providing pre and post-sale technical support services to customers, developing creative solutions for their aluminum needs and for fostering collaboration and improvement efforts for Alcoa and customers. You will advise customers on products characteristics, properties and processing adjustments to improve product performance and satisfaction.
Job Responsibility:
Collaborate with R&D to develop innovative aluminum products for casting, rolling and extrusion
Promote continuous improvement and technical excellence, through process optimization workshops at the customer location, metallurgy and aluminum processing training
Ensure solutions meet sustainability and performance goals
Support commercial teams with technical insights and customer solutions. Visit customers when necessary to provide training, quality and productivity assessment and anticipate customer needs
Foster collaboration across internal departments (Alloy development, Casthouses, COE, Sales) and customer technical design teams
Ensure accurate documentation and timely responses
Build and maintain trusted partnerships with OEMs and tiers, acting as Alcoa ambassador for material selection, material development and new solutions
Support the development of business cases to support new product and application opportunities
Collaborate with operations and CapEx teams to identify and address capability gaps