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We are looking for a Product Designer to join the Capabilities area, working across our Payments and Identity teams. In this role, you will help us deliver two user- and business-critical experiences in Mentimeter. You will contribute to a seamless payment experience that powers reliable billing, enables strategic pricing, and supports the full subscription lifecycle from first purchase, through expansion, up to renewal. You will also design and shape secure, seamless sign-up and login experiences for all Menti users, from first-time free users to paying Enterprise customers. The goal is to create a trusted, adaptable, and intuitive identity experience that minimizes friction.
Job Responsibility:
Design and improve end-to-end flows across Payments and Identity, including core journeys, edge cases, error states, recovery patterns, and admin workflows
Optimize and experiment on the subscription and billing experience, and drive self-service impact by reducing friction and increasing clarity across moments like checkout, billing, invoicing, renewals, cancellations, and plan management
Enable secure, seamless identity across Mentimeter by shaping flows and patterns around sign-up and login, account management, and enterprise identity expectations. Keep the experience frictionless while meeting security requirements
Collaborate closely with engineering, Sales Engineering, and product to explore solution spaces, align on constraints, and ship iteratively. Balance speed, quality, and long-term scalability
Create reusable patterns and guidance so other product teams can implement payments and identity experiences consistently and confidently
Partner with key stakeholders to ensure designs support enterprise needs and compliance without compromising usability
Use data and feedback to drive improvement, leveraging product analytics, support insights, and customer learnings to prioritize work and evaluate outcomes
Contribute to cohesive product quality by aligning with our design language, accessibility standards, and interaction principles across different touchpoints
Requirements:
3+ years of experience in product design (UX and UI) working on digital products
Proven ability to design complex, multi-step flows with attention to states, edge cases, and clear communication
Strong fundamentals in interaction design, information architecture, accessibility, and visual craft
Experience collaborating cross-functionally with engineering and product, including navigating constraints and making pragmatic trade-offs
Comfort using qualitative and quantitative methods for user insight, such as UX research, analytics, and support signals, to inform design decisions
Strong communication skills, including explaining rationale, aligning stakeholders, and documenting decisions when needed
A portfolio that demonstrates your process and impact end-to-end
Nice to have:
Experience in payments, billing, subscriptions, pricing, checkout optimization, and/or working with Stripe
Exposure to identity and security-adjacent domains such as authentication, organization and admin experiences, permissions, and enterprise requirements
Experience contributing to a design system or scalable pattern library
What we offer:
Diverse and inclusive work environment
Continuous professional development
Access to a leadership program (including external personal coach)
Relevant education
Healthy view on work-life balance
Competitive compensation and benefits package, including pension contributions