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Outset invented a better way to do research: AI-powered user interviews. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures. The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people. We’re a tight-knit team based in San Francisco’s Financial District, serving some of the world’s largest enterprises We’re looking for an obsessive Product Designer to shape intuitive, elegant experiences that feel like magic. In this role, you’ll be a builder who balances deep attention to detail with the speed of modern AI-driven workflows. You’ll work closely with our Founding Designer, as well as the rest of product and engineering, to design generative product experiences that are as functional as they are beautiful, often owning the process from the kernel of an idea to a functioning design prototype.
Job Responsibility:
Partner with Design, Product and Engineering to define problems, map user journeys, and craft experiences that drive business impact
Create wireframes, prototypes, and high-fidelity visuals for new and existing features
Conduct user research and usability testing to ensure designs are user-centered and data-informed
Collaborate in design critiques and contribute to a consistent, accessible design system.
Requirements:
3+ years of experience designing digital products (startup or SaaS experience preferred)
Strong portfolio demonstrating UX and visual design skills
Proficiency with design and prototyping tools (Figma, Sketch, or similar)
Experience collaborating in agile, cross-functional teams
Excellent communication and storytelling skills — able to present design decisions clearly
A growth mindset and willingness to experiment, iterate, and learn quickly
Experience with motion design, illustration, or design systems
Familiarity with accessibility standards (WCAG) and responsive design.
Nice to have:
Familiarity with pushing code (primarily frontend), and using AI coding tools, like Claude Code or Cursor, to speed up design prototyping and test hypotheses.
What we offer:
Daily collaboration with founders, shaping the core product vision
Exposure to and collaboration with design and research leaders at top global brands