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This role sits within Product Design in our Sales Solutions Division and reports to a Design Lead. You will drive measurable customer and commercial outcomes across TUI's digital sales channels by applying rigorous, research-led and data-informed design thinking to end-to-end experiences. You'll own design across a key part of the sales journey — pre-booking, booking, or post-booking — across web, app, and retail-supported channels.
Job Responsibility:
Own design across a defined product area from problem definition to optimization
Apply structured design thinking methodologies to frame problems and explore solutions
Design high-quality interfaces and interaction patterns that are usable and accessible
Use research and data as core inputs, partnering on user research and interpreting analytics
Think beyond individual screens to understand end-to-end sales journey impact
Act as a strong design partner within product team influencing prioritization
Measure outcomes by defining success metrics and evaluating design impact
Requirements:
Strong portfolio of digital product design work demonstrating end-to-end ownership
Accomplished product designer with high bar for UX & UI quality
Experience owning design across meaningful product areas or journeys within cross-functional teams
Fluent in working with evidence (user research, behavioural data, conversion metrics, commercial performance)
Understanding and active use of design systems
Design with implementation in mind (understanding front-end technologies, platform constraints)
Deeply curious about customers and business, motivated by improving measurable experiences
What we offer:
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Involvement with local charity and sustainability initiatives