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Product Designer

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DesignX Community

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Location:
Canada

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

100000.00 - 115000.00 CAD / Year
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Job Description:

EverPro is building a unified future for the products that power small and mid-size service businesses. We’re looking for a Product Designer who can operate at a higher level of autonomy, help shape the next generation of our platform, and work across multiple teams while keeping quality high and momentum strong. This role will spend most of its time on EverPro Edge and Service Nation. The long-term objective is to bring these two products together into a single, modern platform. In the meantime, you’ll help advance both products, guide discovery work, and make sure we keep delivering value while defining the path forward.

Job Responsibility:

  • Map, simplify, and merge the interaction patterns across Edge and Service Nation into one cohesive product
  • Translate business goals and messy legacy realities into clean, scalable UX models
  • Partner with engineering and product to create shared workflows, navigation, information architecture, and design system usage
  • Help define the “North Star” experience that unifies both products and supports future expansion
  • Design experiences that help SMB owners learn and apply business insights through AI-powered guidance and personalized coaching
  • Create intuitive interfaces for surfacing intelligent recommendations, training content, and coaching interventions at the right time
  • Translate complex business concepts into clear, actionable UI patterns that drive real outcomes for service business owners
  • Design systems that scale premium coaching insights to our broader member base
  • Design flows that reduce friction, highlight value fast, and drive self-serve adoption
  • Collaborate with data, growth, and engineering to build onboarding, in-product education, and personalization
  • Treat every screen as a chance to drive activation, retention, or expansion
  • Use research, analytics, and customer signals to inform decisions
  • Help PMs articulate problems more clearly before solutioning begins
  • Work with engineering to ensure solutions land cleanly, scalably, and with high craft
  • Own UX decisions and provide design leadership on active feature work
  • Maintain design quality across two product teams while pushing the unification strategy forward
  • Up-level how these teams work by introducing standards, better processes, and predictable design output
  • Identify gaps and push improvements that support the unified product roadmap
  • Help keep design patterns aligned, modern, and easy for engineering to implement

Requirements:

  • 5+ years designing and shipping UX and UI for a software product of similar scale and complexity
  • A university degree or relevant degree in Design, Technology, or Social Science discipline
  • Experience working inside complex systems or multi-product ecosystems
  • Ability to lead discovery, define requirements, and operate without handholding
  • Strong product thinking: you understand tradeoffs, sequencing, dependencies
  • Demonstrated ability to collaborate deeply with PMs and engineering
  • A portfolio that shows simplicity, clarity, and strong execution
  • Comfortable designing for ambiguity, legacy constraints, and “future state” at the same time
  • Experience with PLG patterns, onboarding flows, and activation design
  • Strong proficiency in Figma and in working with design systems

Nice to have:

  • Experience doing research in the home improvement / home services industry
  • Experience conducting user tests, research, and experiments to capture and understand real users’ motivations, goals, and pain points
  • facilitate design sprints and other discovery sessions as needed
  • Experience digging into product analytics data, customer service contacts, and social media feedback to monitor current product usage patterns and identify future areas of enhancement
What we offer:
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust wellness benefits, including an annual wellness stipend
  • Employee Stock Purchase Program
  • Registered Retirement Savings Plan (RRSP) with 4% company match

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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