Product Designer

• Translate product goals and user needs into intuitive interfaces, flows, and experiences that adhere to our design principles
• Create and share multiple concepts and prototypes, using low-fidelity sketches or whiteboarding early on to engage stakeholders, invite feedback, and bring others along in your thinking — and applying higher fidelity where deeper clarity or precision is needed
• Design and maintain our component library and visual standards, supporting accessibility, scalability, and consistency
• Collaborate closely with front-end engineers to ensure accurate implementation of design, including QA and regression support
• Write clear, purposeful UX copy aligned with our tone and product vision
• Lead user research processes (e.g., usability testing, interviews, surveys), drawing insights that inform product design priorities and experience design
• Work with PMs to build regular rhythms for customer feedback through continuous discovery
• Using a combination of customer feedback, data, competitive and industry research to inform product design decisions
• Take ownership of full design cycles — from early exploration to final QA — on key features and flows
• Drive improvements in high-impact areas such as member facing transaction flows, advisor tools, member planning tools, and employer experience
• Ensure experiences meet high standards for trust, usability, and compliance in a regulated, mission-critical domain
• Run monthly internal design shares to showcase work and deepen team empathy for users
• Mentor peers in design thinking and user-centered practices
• Help reinforce a culture of learning, quality, and ownership within and beyond the design function

• 4–6+ years of experience in product or UX design, ideally in fintech, SaaS, or high-growth environments
• Expertise in Figma and modern design tools, with hands-on experience using AI-enabled prototyping tools (e.g., Bolt, Lovable) to accelerate design workflows and user testing
• Strong ability to prototype, iterate, and communicate design concepts across various fidelity levels
• Deep experience collaborating with product managers and engineers in agile teams, balancing user value with technical and business constraints
• Strong communication skills — able to present, advocate, and align stakeholders around design decisions
• Experience leading or contributing to user research, including usability testing, interviews, and insights translation
• Thoughtful attention to detail, and a drive to create purposeful, quality work that aligns with user and business value

Bonus: experience designing for regulated industries, financial products, or B2B2C platforms

• Health and dental benefits
• Health Spending Account
• 5% employer match into our group retirement plan
• 4 weeks vacation