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Join our innovative team at Fitch Ratings, where we craft exceptional user experiences that propel our business forward. We’re seeking a passionate Product Designer who deeply understands user needs and behaviors to ensure our products are intuitive, engaging, and impactful. As part of the Ratings Workflow Solutions team, you’ll collaborate across disciplines to design and refine experiences across our suite of applications—translating insights into elegant, user-centered solutions that improve workflows, drive adoption, and deliver measurable value
Job Responsibility:
Collaborate with stakeholders and UX Researchers to apply Design Thinking processes, gaining deep insights into our end users and their needs
Create comprehensive Personas, User Journey Maps, Site Maps, and Wireframes during the Product Ideation phase to guide the design process
Leverage AI Tools for rapid prototyping and to make UX Research data actionable
Develop High Fidelity designs and clickable prototypes in Figma during the Design phase, ensuring a seamless user experience
Champion world-class implementation by owning developer handoff—providing comprehensive specs, interactive prototypes, and Figma DevMode annotations that ensure your designs are built exactly as envisioned
Work alongside UX Researchers to conduct Usability Tests and compile detailed Reports during the Production phase, continuously refining and enhancing the user experience
Requirements:
5+ years of experience in UX/Product Design, with a proven track record of designing complex applications
A strong portfolio that demonstrates skill, experience, and talent for creating user-centered designs for complex applications
Proficiency in Figma, including experience with creating High Fidelity designs, clickable prototypes, and utilizing Figma DevMode for annotations and specifications
Strong understanding of Design Thinking methodologies and experience collaborating with UX Researchers to translate user needs into actionable design solutions
Nice to have:
Experience consuming and contributing to a multi-brand design system
Experience working in Agile Methodologies and/or Behavior Driven Design methodologies
A portfolio that demonstrates big picture thinking and micro-moment interaction design details
A history of leveraging quantitative user and usage data along with qualified user feedback to continuously improve the user experience of enterprise applications
What we offer:
A comprehensive benefits package that includes a competitive salary, health insurance, retirement plans, and generous paid time off
Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs
Investing in Your Future: Retirement planning and tuition reimbursement programs
Promoting Health & Wellbeing: Comprehensive healthcare offerings
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community