CrawlJobs Logo

Product Designer (UX Focus) - B2B Customer Portals

United States, Atlanta Contract work · Job Posted March 25, 2025

Job offer has expired

Job Link Share

Job Description

We are looking for a contract Product Designer to focus on improving the UX of our B2B customer portals. This role requires a strong understanding of user-centered design principles, excellent problem-solving skills, and the ability to translate complex business requirements into intuitive and engaging user interfaces. This is a 6-8 month contract position requiring 2 days per week onsite in Atlanta, GA, with a total of 40 hours per week.

Job Responsibility

  • User Research & Analysis: Conduct user research, including interviews, surveys, and usability testing, to understand user needs and pain points
  • Analyze user data and feedback to identify opportunities for improvement
  • Develop user personas and user journey maps to inform design decisions
  • UX Design & Prototyping: Create wireframes, prototypes, and high-fidelity mockups for B2B customer portal features
  • Design intuitive and user-friendly interfaces that align with business requirements and user needs
  • Develop and maintain design systems and style guides to ensure consistency across the portals
  • Iterate on designs based on user feedback and testing results
  • Collaboration & Communication: Collaborate closely with product managers, engineers, and stakeholders to define project requirements and ensure successful implementation
  • Communicate design concepts and rationale effectively through presentations and documentation
  • Participate in design reviews and provide constructive feedback to team members
  • Usability Testing & Iteration: Plan and execute usability tests
  • Analyze test results and iterate on designs to improve user experience
  • Document and present findings to stakeholders

Requirements

  • Minimum of 3+ years of experience as a Product Designer or UX Designer, with a focus on B2B applications
  • Strong portfolio showcasing your UX design process and deliverables
  • Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar
  • Solid understanding of user-centered design principles and methodologies
  • Experience conducting user research and usability testing
  • Excellent communication and collaboration skills
  • Ability to work independently and manage multiple projects simultaneously
  • Experience designing complex data driven interfaces
  • Ability to work onsite in Atlanta, GA, 2 days a week

Nice to have

  • Experience designing customer portals or enterprise software
  • Knowledge of front-end development principles
  • Experience working in an Agile development environment

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Product Designer (UX Focus) - B2B Customer Portals

8 matching positions

Senior Product Manager - Documentation

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...
Location
Location
Israel , Netanya/Tel Aviv
Salary
Salary:
Not provided
jfrog.com Logo
JFrog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven Product Management Experience: 6-8 years of experience in Product Management, preferably within B2B SaaS, DevOps, or Developer Tooling
  • "Product-First" Mindset: A track record of owning product roadmaps, conducting user research, and being accountable for engagement and satisfaction metrics
  • Strategic AI & Technical Vision: Strong interest in or experience with optimizing products/content for Generative AI, LLMs, or RAG-based systems
  • Analytical & UX Focus: Proficiency with product analytics tools and a strong sensitivity to UX/UI design, with experience collaborating with designers to build world-class web experiences
  • Impactful Communication: Ability to influence cross-functional stakeholders across Product, Engineering, Marketing, and Sales to get buy-in for a unified vision
  • Documentation/DX Background (Optional Strength): Previous experience in technical documentation, content strategy, or Developer Experience (DX) is highly valued but not a mandatory requirement for this role
Job Responsibility
Job Responsibility
  • Own the Documentation Product: Define and execute the roadmap for the JFrog Help Center, treating content and UX as a core product offering with its own lifecycle, backlog, and KPIs
  • Architect Cross-Platform User Journeys: Break down content silos by restructuring documentation around solution-based "Golden Paths" and end-to-end integration guides that simplify complex, multi-product scenarios
  • Lead AI & Content Modernization: Redefine our information architecture to be "AI-first," ensuring content is optimized for LLMs, MCPs, and RAG (Retrieval-Augmented Generation) to serve as the authoritative source for both humans and AI agents
  • Elevate Docs as a Growth Asset: Collaborate with Marketing and Design to overhaul the documentation portal’s UX/UI, turning it into a funnel accelerator that builds technical confidence and drives product adoption
  • Implement Data-Driven Iteration: Establish robust feedback loops and leverage analytics (e.g., Google Analytics, Pendo) to identify customer friction points and iterate on content based on real user behavior
  • Drive DX Excellence: Evangelize a "Docs-as-Code" culture across the engineering organization, ensuring high-quality, scalable, and machine-readable documentation is delivered alongside every release
Read More
Arrow Right

Senior Director of B2B eCommerce

The Senior Director of B2B eCommerce leads the strategic evolution of the ResMed...
Location
Location
United States , San Diego
Salary
Salary:
232000.00 - 348000.00 USD / Year
resmed.com Logo
ResMed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep experience (10+ years) leading B2B eCommerce or digital platform transformation, ideally within healthcare, medtech, or complex enterprise environments
  • Proven track record in developing and scaling enterprise-grade online stores or portals, with a focus on workflow automation and user experience
  • Strong understanding of digital architecture, commerce platforms (e.g., SAP Commerce Cloud, Salesforce B2B), and API-driven ecosystems
  • Skilled in leveraging data and analytics to optimize digital performance, conversion, and engagement
  • Experienced in leading large cross-functional teams across product, engineering, UX, and commercial functions
  • Strong business acumen with the ability to connect customer experience, digital design, and operational efficiency
  • Visionary and strategic — able to anticipate where digital commerce is heading
  • Empathetic and collaborative leader who builds trust across diverse teams and stakeholders
  • Adept at balancing innovation with disciplined execution
  • Passionate about enabling providers and partners to do their best work through simple, efficient digital solutions
Job Responsibility
Job Responsibility
  • Define the long-term vision and digital roadmap for ResMed’s B2B online store, aligning with global business and customer strategies
  • Lead modernization of the ROS platform to drive frictionless ordering, billing, and account management experiences
  • Champion innovation in digital commerce, introducing advanced capabilities such as predictive search, personalized dashboards, and automated workflow tools
  • Translate evolving customer expectations and digital trends into actionable platform enhancements
  • Own the end-to-end product experience for ROS, from discovery to delivery
  • Collaborate with regional and functional leaders to ensure the platform reflects diverse market requirements while maintaining a unified global experience
  • Utilize customer data and analytics to continuously improve usability, efficiency, and engagement
  • Advocate for the voice of the customer in every product decision
  • Partner closely with Technology, UX, Operations, and Commercial teams to deliver best-in-class platform features and integration with ResMed’s broader ecosystem
  • Align with Finance, Supply Chain, and Customer Service to digitize end-to-end processes such as billing, returns, RMAs, and warranty management
What we offer
What we offer
  • comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), tuition assistance, Flexible Time Off (FTO), 11 paid holidays plus 3 floating days, eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave
  • Fulltime
Read More
Arrow Right
New

Senior Customer Manager

As a Senior Customer Manager , you’ll be the strategic driver behind our princip...
Location
Location
United States , Miami
Salary
Salary:
61500.00 - 78000.00 USD / Year
acosta.com Logo
Acosta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree
  • Business, Marketing, or related field preferred
  • Minimum 5+ years of progressive experience in Consumer-Packaged Goods (CPG), retail account management, marketing, or space management
  • Proven success in customer business planning, category management, and driving sales growth
  • Experience managing trade marketing funds, budgets, and financial performance
  • sales administration or finance background is a plus
  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and strong knowledge of web-based applications and data analytics tools
  • Ability to leverage technology and reporting systems to develop insights and execute plans
  • Exceptional presentation and communication skills
  • Strong strategic thinking and business development capabilities
Job Responsibility
Job Responsibility
  • Drive profitable growth for our principals across assigned customer accounts and divisions/markets
  • Deliver sales & share targets
  • Build and sell the Customer Business Plan
  • Be the customer's primary point of contact
  • Win at the shelf and online
  • Steward budgets & trade funds
  • Leverage data & technology
  • Collaborate to scale impact
  • Lead communication with principals
  • Strategize and pioneer growth
  • Fulltime
Read More
Arrow Right
New

F&B Team Leader

Location
Location
Qatar , Doha
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience
  • None
Job Responsibility
Job Responsibility
  • Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time
  • moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
  • Fulltime
Read More
Arrow Right
New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...
Location
Location
United States , Washington
Salary
Salary:
20.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
  • Effective at balancing customer needs and performance goals (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
  • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Parttime
Read More
Arrow Right
New

Ward Host

Location
Location
United Kingdom , Lincoln
Salary
Salary:
12.71 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bring a positive, can-do attitude to everything you do
  • Show genuine passion for delivering exceptional customer service
  • Excel as a supportive and collaborative team player
  • Embrace the excitement of thriving under pressure
  • Demonstrate impeccable time management and reliability
  • Prioritise safety in every task you undertake
  • Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters
Job Responsibility
Job Responsibility
  • Preparing delicious, high-quality food that delights our clients and customers
  • Crafting eye-catching food and counter displays that draw customers in
  • Proudly representing Healthcare and embodying our positive brand image
  • Handling transactions with ease and operating the cash register efficiently
  • Upholding the highest standards of Food Handling & Hygiene
  • Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
What we offer
What we offer
  • Competitive pay
  • Great perks
  • Unrivalled opportunities for learning and development
  • Supportive setting
  • Opportunities for growth
  • Parttime
Read More
Arrow Right
New

El1 Project Coordinator/Manager

Are you an experienced project professional who wants to make an impact on a nat...
Location
Location
Australia , Adelaide
Salary
Salary:
602.55 - 603.00 AUD / Day
https://www.randstad.com Logo
Randstad
Expiration Date
July 22, 2026
Flip Icon
Requirements
Requirements
  • Project Capabilities: Strong project coordination, governance, and assurance capabilities with the ability to apply structured methodologies (e.g., project lifecycles, stage gates)
  • Master Scheduling Experience: Demonstrated experience developing and managing integrated master schedules in complex, multi-program environments (i.e., established experience as a Master Scheduler, not solely as a Project Manager)
  • Technical Tool Proficiency: Advanced proficiency in Microsoft Project (or equivalent scheduling tools) and familiarity with enterprise project management tools
  • Schedule & Risk Expertise: Strong expertise in dependency management, critical path analysis, schedule risk management, and a deep understanding of governance frameworks
  • Data Analysis & Attention to Detail: Strong attention to detail with a focus on data quality and schedule integrity
  • proven ability to synthesise complex schedule data into clear, actionable insights for senior stakeholders
  • Strategic Communication: Excellent stakeholder engagement and communication skills with a proven ability to lead teams, exercise sound judgment, and influence outcomes
  • Qualifications: Formal qualifications or equivalent experience in project/program coordination
  • experience: 10 years
  • qualifications: project management
Job Responsibility
Job Responsibility
  • Project Delivery & Execution: Lead the planning, delivery, and closure of projects
  • develop schedules, monitor performance, and proactively manage risks, issues, and dependencies
  • Program Governance & Reporting: Prepare high-quality reports, ministerial briefings, and governance papers
  • support Steering Committees and Program Boards with clear insights
  • Planning & Coordination: Coordinate activities across multiple delivery streams to ensure integration, identify interdependencies, and support resource allocation
  • Risk & Change Management: Lead risk assessments, manage change control processes, and promote a proactive risk and continuous improvement culture
  • Stakeholder Engagement: Build strong, collaborative relationships with internal and external stakeholders, executives, and cross-agency partners
  • People Leadership: Lead, coach, and develop team members to build capability and ensure high-quality outputs aligned with governance standards
Read More
Arrow Right
New

F&B Service Expert

Our jobs aren’t just about putting food on the table that our guests will enjoy ...
Location
Location
Qatar , Qabila Westbay
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience
  • License or Certification: None
Job Responsibility
Job Responsibility
  • Setting tables
  • communicating with the kitchen
  • interacting and serving guests
  • cleaning work areas and supplies
  • creating a safe workplace
  • following company policies and procedures
  • upholding quality standards
  • ensuring professional uniform, personal appearance, and communications
  • Fulltime
Read More
Arrow Right