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Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens; Generating high-quality training data for national LLMs; Upskilling and advisory services to spread the impact of AI. As a Product Designer, you’ll design scalable AI applications that can serve public sector clients across the world and design tools that will enable our operators to efficiently create high-quality data for AI models. Your work will directly influence adoption and success of AI in real-world scenarios, making user-centric design a cornerstone of Scale’s business strategy.
Job Responsibility:
Design and refine user experiences for AI-powered applications used by public sector customers
Lead end-to-end design efforts for Scale’s GenAI Platform, ensuring that complex AI workflows are approachable and intuitive
Collaborate cross-functionally with product managers, engineers (ML, backend, and frontend), and other stakeholders to define requirements and translate them into compelling user flows, wireframes, and polished UI designs
Conduct user research and gather feedback to validate design assumptions, iterate rapidly, and deliver data-informed solutions for both technical and non-technical audiences
Prototype new ideas quickly, testing and validating hypotheses around AI-driven user experiences
Own the entire design process for projects — from concept to final implementation — maintaining a high bar for quality, usability, and visual polish
Contribute to our design system, ensuring consistent design language across all products, while evolving it to meet the needs of complex AI and enterprise use cases
Requirements:
5+ years of experience designing products in fast-paced, tech-forward environments, ideally with some zero-to-one startup and/or scale-up experience
A portfolio showcasing ownership of end-to-end product design, especially in building complex, technical, or AI-powered products
Experience designing for highly technical audiences, such as developers, data scientists, or ML engineers, and a strong interest in AI
A pragmatic approach to design, balancing user empathy, technical constraints, and business objectives to ship impactful products quickly
Familiarity with modern design tools (e.g., Figma, v0, Cursor) and an ability to create prototypes at varying levels of fidelity
Excellent communication skills, with the ability to present complex design concepts to stakeholders at all levels
Nice to have:
Experience designing AI products, using Generative AI models
Willing to travel to client sites in the Middle East if needed