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At Ethos, design is core to how we build trust and deliver value. We’re looking for a Product Designer II to join our Platform team and shape the experiences that power customer acquisition and identity verification.You’ll design flows that help people prove who they are — quickly, fairly, and with confidence — across consumer, agent, and microsite touchpoints. Along the way, you’ll also influence how internal tools evolve (Workbench, MDM, policy admin) to make our systems smarter and more human-friendly.From day one, you’ll contribute to priority projects with strong design execution. Over time, you’ll own end-to-end design journeys — from problem discovery and research to prototyping, iteration, and polished delivery.This is a chance to elevate critical, high-volume experiences that millions of customers depend on, while growing your craft and impact within a collaborative design culture.
Job Responsibility:
Own design across the lifecycle: from framing problems to prototyping solutions, refining details, and shipping
Partner with PM, Eng, and Data to prioritize, experiment, and deliver experiences that balance usability, trust, and growth
Learn directly from customers through research, usability testing, and analytics — and translate those insights into clear design decisions
Raise the bar for usability, accessibility, and visual quality across identity and verification flows
Contribute to design culture by documenting patterns, sharing feedback, and helping Ethos build a cohesive design system over time
Requirements:
4–6 years of product design experience (in-house or at startups/agencies with shipped impact)
A portfolio that shows user-centric, first-principled thinking and strong interaction/visual craft with shipped impact
Comfort with both discovery and execution — asking the right questions, and then moving quickly to make progress
Clear, collaborative communication skills and a bias toward action
Nice to have:
experience with form-heavy UX, complex workflows, or B2B/internal tools
familiarity with KYC/IDV is a plus but not required
What we offer:
Impactful Work: Your designs will directly shape how people access financial security and trust Ethos with their identities
Growth & Mentorship: You’ll be supported by peers and leaders who care deeply about your development and long-term career
Design Culture: We value curiosity, craft, and collaboration — and we celebrate designers who push for better experiences
Hybrid Surfaces: You’ll work on both customer-facing journeys and powerful internal tools, giving you range and depth