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LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year. While we operate as an infrastructure company, we believe great design is essential to making powerful systems usable, intuitive, and delightful—especially for developers. As LiveKit scales, self-serve growth is becoming a core engine of the business. This role exists to ensure developers can onboard faster, reach production more reliably, and continue to succeed over time—without sacrificing craft, clarity, or quality.
Job Responsibility:
Design and ship product-led growth initiatives focused on activation, conversion, and retention
Own and evolve onboarding and early product experiences within the LiveKit Cloud dashboard, core product, and additional surfaces
Identify where developers stall, get confused, or drop off — and turn insights into clear, shippable improvements
Partner closely with Product, Engineering, and Docs to move from insight → experiment → shipped iteration
Design across product and developer-facing surfaces, including: Cloud dashboard and onboarding flows, In-product education, setup flows, and empty states, Documentation, tutorials, and developer onboarding content, SDK entry points, examples, templates, and GitHub READMEs
Balance speed and quality — moving quickly without sacrificing usability or craft
Contribute to and evolve LiveKit’s design system to support scalable, repeatable growth work
Collaborate with other designers to keep the overall product experience cohesive and high quality
Requirements:
5+ years of experience designing products, ideally for developers or technical audiences
Strong UX, interaction and visual design skills, with a portfolio showing polished, real-world shipped work
Deep empathy for how developers learn, explore, debug, and adopt tools
Comfortable moving fast, iterating, and juggling multiple initiatives
Able to zoom out to understand systems, funnels, and flows, while still sweating interaction details
A clear communicator who can explain design decisions, tradeoffs, and rationale to cross-functional partners
Highly proficient with Figma and modern design workflows
Nice to have:
Experience designing onboarding, activation, or growth-oriented product surfaces
Familiarity with developer tooling, APIs, or OSS ecosystems
Comfort reading or writing HTML, CSS, JavaScript, or working closely with React / Tailwind
Experience collaborating with docs, developer education, or DevRel teams