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As a Product Design Manager, you’ll lead the design of our travel products, ensuring our members experience clarity, speed, and trust every step of the journey. You’ll work across mobile, web, kiosks, and airport touchpoints, bringing together digital and physical design to deliver seamless travel experiences.
Job Responsibility:
Own the end-to-end design vision for CLEAR’s aviation and travel products, translating abstract ideas into member experiences that simplify complexity and inspire trust
Design and optimize experiences that enable frictionless member experiences across our airport kiosks, eGates, and ambassador tools
Partner with Product, Engineering, and Operations to ensure solutions meet the needs of travelers, ambassadors, and partners while supporting CLEAR’s business goals
Collaborate across the product lifecycle from ethnographic research at airports to rapid prototyping, usability testing, and final design delivery
Champion human-centered design in the aviation space, balancing operational requirements with member delight
Develop and scale CLEAR’s design system to support consistency across digital and airport environments
Inspire, mentor, and influence teams by clearly articulating design decisions and advocating for the traveler’s voice at all levels of the organization
Requirements:
7+ years of product/UX design experience with consumer-facing apps and services
2+ years of people management
Experience in travel, mobility, or other high-stakes customer journeys
Skilled in end-to-end journey design, from digital flows to multi-touchpoint experiences involving both people and technology
Strong visual design skills: typography, layout, iconography, and systems thinking applied to complex, high-visibility products
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