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Product Design Manager, International

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Clio

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Location:
Canada; United States , Toronto

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Contract Type:
Not provided

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Salary:

150000.00 - 225000.00 CAD / Year

Job Description:

We’re seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions. You’ll guide design across both the business and practice of law, ensuring Clio feels purpose-built for how firms operate in their local markets. As part of our global expansion strategy, this role will be pivotal in delivering market-winning offerings across EMEA, APAC, LATAM, and North America—exceeding international customer expectations through AI-driven experiences and expanding product-market fit in emerging regions. You’ll also help advance the design organization’s maturity and capability to deliver globally scalable, localized product experiences. You’ll play a critical leadership role in Clio’s maturing Product Design & Research organization. You’ll shape experience strategy, nurture a high-performing team, and partner closely with Product and Engineering to deliver trusted, human-centered experiences at scale.

Job Responsibility:

  • Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets
  • Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts
  • Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth
  • Champion user-centered design by embedding research and data-informed practices into the product development process
  • Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences
  • Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels
  • Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long-term strategic impact
  • Hire and develop exceptional talent through feedback, coaching, and performance development

Requirements:

  • 7+ years of product design experience, including SaaS or complex platform environments
  • Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements
  • Skilled in localizing experiences to reflect cultural and regulatory nuances across markets
  • 5+ years of experience leading and managing product design teams
  • A proven track record of shipping high-quality, user-centered products at scale
  • Deep expertise in user research, interaction design, and systems thinking
  • Demonstrated ability to connect design strategy to business and customer outcomes
  • Experience leading complex cross-functional initiatives with agility and influence
  • A coaching mindset—able to build trust, grow talent, and lead through ambiguity
  • Proficiency with modern design and collaboration tools (Figma, Miro, etc.)
  • Strong understanding of accessibility standards (WCAG) and inclusive design principles
  • Experience working in fast-paced, iterative product development environments
  • Growth mindset when it comes to process improvement and new technologies, especially AI

Nice to have:

  • Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance)
  • Familiarity with AI-assisted workflows, automation, or personalization in product design
  • Experience contributing to or evolving platform-level systems in multi-product environments
What we offer:
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment
  • Flexible time off policy, with an encouraged 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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