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The Product Design Lead is a company-wide UX strategist, leading the day-to-day direction of our small design team. This role requires managerial, strategic, and hands-on design skills and experience.
Job Responsibility
Setting the design direction across key product areas, ensuring we deliver experiences that meet patient needs and business goals
Leading and developing a team of Product Designers and a User Researcher
Shaping design strategy, translating business objectives, user needs and product vision into clear priorities
Overseeing the end-to-end design process across multiple initiatives, guiding discovery, research, prioritisation and delivery
Championing a patient-centred approach, ensuring research and user insight inform decision-making
Collaborating closely with Product, Technology, Clinical, Commercial and Operations teams
Developing and evolving our design practice by improving processes, raising quality standards, strengthening collaboration
Guiding the creation of concepts, prototypes and final designs at the appropriate level of fidelity
Requirements
Circa 5+ years' experience in product design, with a strong focus on UX, discovery and leading design within cross-functional teams
Proven ability to shape product and UX strategy, translating user needs, business goals and data into clear design direction and measurable outcomes
Experience leading and developing designers and researchers through coaching, mentoring and performance management
Strong communication and stakeholder management skills, with the ability to align teams, influence decisions and advocate for design at all levels
Strong UX and UI craft, with a high bar for quality and the ability to guide others in delivering exceptional user experiences
Comfort working in fast-paced, ambiguous environments, balancing user needs, business goals and technical constraints
Experience designing for complex or regulated domains, ideally healthtech, with an understanding of accessibility, data privacy and clinical workflows
Nice to have
Experience working in digital healthcare
Experience working in direct-to-consumer / B2C technology industries
What we offer
33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off
Free access to Wellness Cloud, advice, counselling, and corporate discounts
Healthcare cashback plan through SimplyHealth
20% off all ZAVA products & services for you and your friends and family
Remote, hybrid, and flexible working
MacBook Pro
Flexible bank holidays - take the ones that matter the most to you
£500 training budget per year
Vitality Private Health Insurance + Vitality discounts & headspace membership
Workplace Nursery Salary Sacrifice Scheme
Pension Salary Sacrifice Scheme
Company sabbatical after 2 years
Opportunity to work from overseas for 2 months each year