Product Design Lead, HSBC

HSBC

Location:
Hong Kong, Central

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join the Global Design Team within International Wealth and Premier Banking (IWPB) at HSBC, where we create best-in-class experiences that make a difference in customers' lives. We align business strategy with user needs across channels and touchpoints to shape the future experience for affluent customers across the globe. As a Product Design Lead, your mission is to define and scale best-in-class experiences for millions of customers across the globe, unlocking the full potential of the banking app and connected channels.

Job Responsibility:

Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design
Elevate design quality and practice across the team, mentoring designers, championing design thinking, and embedding a culture of excellence and accountability
Lead and inspire a global team of UX / UI designers, ensuring the highest standard of craft, clarity and creativity
Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences
Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision
Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences
Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers

Requirements:

Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes
Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture
Experience in complex, regulated environments—ideally financial services
Working knowledge of accessibility standards and inclusive design
A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences
Confidence mentoring others and contributing to a culture of growth and excellence

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 11, 2025

Expiration:
September 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Product Design Lead

HSBC

Location:Hong Kong, Central

Category:IT - Software Development

Contract Type:Not provided