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We’re looking for a Product Design Director to lead the design of our Afterpay experience globally. This role will focus on reimagining how people access, spend, and manage money across Afterpay’s consumer apps and the broader commerce surface — including our web checkout experience as well as Cash App Pay — in the US, Australia, New Zealand, the UK, and Canada. Afterpay is one of the most trusted names in BNPL, and our products are a crucial way customers engage with the brand across their shopping journey. We’re now investing deeply across mobile, web, and commerce touchpoints to reimagine the end-to-end shopping and checkout experience for our current customers as well as the next generation of consumers. The opportunity is to rethink everything, identify new opportunities, and make it a best-in-class experience. As a Product Design Director, you’ll be responsible for shaping the end-to-end product vision and experience across these surfaces, setting the quality bar, and helping define the future of how people shop and pay over time.
Job Responsibility:
Lead design across the Afterpay global apps, from vision through execution
Own the end-to-end customer experience across entire product areas, not just individual features
Partner with product, engineering, research, data, sales and marketing to define strategy and roadmap
Translate complex financial and commerce concepts into clear, intuitive, and trustworthy customer experiences
Elevate design craft and customer impact across core surfaces including home, checkout, payments, and post-purchase
Drive clarity and alignment in ambiguous problem spaces, balancing global consistency with local market needs
Contribute to and evolve Cash App’s design system while maintaining Afterpay’s distinct brand equity
Mentor other designers, modeling excellence in craft, storytelling, and cross-functional influence
Represent the voice of the customer and push for bold, customer-first solutions that scale globally
Requirements:
12+ years of experience in product design, with a strong portfolio of whole-product ownership and consumer-facing apps
Proven experience defining product strategy and following through with exceptional design execution
A track record of shipping high-impact, high-quality end-to-end product experiences at scale
Mastery of interaction, visual, and systems design
Experience leading design in complex ecosystems that span multiple geographies and regulatory environments
Ability to move fluidly between visionary thinking and detailed execution
Strong communication and storytelling skills that inspire teams and executives alike
Experience mentoring and leveling up other designers
A passion for shaping the future of money management and commerce for millions of people