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We’re currently seeking a Product Design Director to lead our Data Consumption and Integrations (DCI) team, part of the Experience Design organization in Enterprise Data (eData). eData is powering Capital One with data to help analysts, data scientists, engineers and product managers across the company turn our core competitive advantage into amazing business and customer outcomes. The DCI team is responsible for supporting our strategy of making data easy to capture, find, understand, and use. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
Job Responsibility:
Lead the Data Consumption and Integrations (DCI) team
Lead high-impact, highly complex projects
Define and drive design strategy that informs the higher-level vision of the organization and aligns to business objectives
Help inform and support our adoption of AI-driven design processes and tooling across the product development life cycle
Foster alignment across three dimensions: Expanding and Optimizing a Next-Generation Cloud Data Platform
Scaling a Data-as-a-Product Operating Model
Driving Data Discovery and Insights through AI-Powered Experiences
Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One
Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture
Champion voices of both customers and partners
Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends
Share insights around technical advances and data capabilities that could influence outcomes
Connect the dots across teams, portfolios, platforms and LOBs
Present work across levels and job functions
Requirements:
At least 8 years of experience in product design role
At least 3 years of experience leading design teams
At least 10 years of experience in product design role (preferred)
At least 5 years of experience leading design teams (preferred)
Experience with a design toolkit that spans product design, service design, design strategy and content design
Demonstrated experience in leading product design teams across strategy, content, research, UX, and UI, guiding projects from initial strategy to market launch
Experience leveraging AI-driven design prototyping tools or agentic development tools such as Claude Code to increase design alignment and velocity
Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
Proficiency in business case development, grounding product and user experience decisions to business value
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
Exceptional written and verbal communication skills
Exceptional interpersonal skills and relationship building across complex organizations
Exceptional people management and development skills
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being