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We’re currently seeking a Product Design Director to lead our Card Partnerships, part of the Experience Design organization. The Partnerships team is unique at Capital One because it exists at the intersection of Capital One and our partners’ brands. The experience must work for our partners’ employees, customers in-store, on the web and in apps. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.
Job Responsibility:
Lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership
Lead high-impact, highly complex projects and define and drive design strategy that informs the higher-level vision of the organization and aligns to business objectives
Have a point of view on our vision, and strategy to propel our Partnerships experiences into the future and connect our products in new ways that mutually benefit consumer customers and merchant business partners
Lead a program that touches every moment of the customer journey from the initial shopping experience through to establishing new customer relationships, deepening and expanding existing relationships through product and feature development, and supporting business-to-business capabilities and needs
Be part of a leadership team to help manage the collective portfolio, staff resourcing, support the broader Design team, and drive overall innovation strategy
Requirements:
At least 8 years of experience in product design role
At least 3 years of experience leading design teams
At least 10 years of experience in product design role (preferred)
At least 5 years of experience leading design teams (preferred)
Experience in a design toolkit that spans product design, service design, design strategy and content design
Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
Experience working within a design system
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
Expertise with design and prototyping tools such as Figma
Experience managing an interdisciplinary design team
Proficiency in business case development, grounding product and user experience decisions to business value
Exceptional written and verbal communication skills
Exceptional interpersonal skills and relationship building across complex organizations
Exceptional people management and development skills
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being