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As the Product Deployment Manager, you will play a critical role in optimizing how Baxter’s Implementation Engineering organization deploys technical products across the U.S. service region. You will work closely with the Implementation and Deployment Managers—each leading field engineering teams across different geographies—and partner with the project management organization, who drive scheduling and customer facing execution. This role is operational at its core: focused on resource planning, scheduling accuracy, performance measurement, and improving the processes that support deployment of Baxter’s Care Communications and Infusion Therapy solutions.
Job Responsibility
Develop and maintain resource allocation strategies to match technical skillsets with project needs across multiple regions
Oversee weekly engineering schedules, monitor workload, and forecast resource needs based on pipeline and business priorities
Implement training plans and review documentation standards while providing coaching to ensure consistent, high‑quality deployment execution
Design onboarding and continuous education programs to grow technical capabilities aligned with evolving product and customer requirements
Identify and execute process enhancements that improve utilization, reduce cancellations, and streamline scheduling workflows
Partner with Sales, Service, Project Management, and Clinical teams to align resource planning with rollout strategies and customer timelines
Ensure adherence to safety, health, and quality standards across all deployment activities
Drive key KPIs including utilization, staffing balance, and forecast accuracy
support data analysis initiatives
Requirements
3+ years of experience in implementation engineering, project management, or resource management
healthcare or technical deployment experience preferred
Experience with MS Office, AutoCAD, and Visio
familiarity with Windows platforms, server infrastructure, and enterprise networking helpful
Strong understanding of resource planning, scheduling, and operational process improvement
Ability to identify inefficiencies and drive operational enhancements, including initiatives that improve forecast accuracy and margin
Knowledge of Care Communications or Infusion Therapy platforms is beneficial but can be learned on the job
Ability to influence peers and manage competing priorities in a schedule‑driven environment
travel required with a valid driver’s license
Strong communication and interpersonal skills to work effectively with engineering managers, project managers, and customer‑facing teams
Confidence navigating competing priorities and redirecting resources when needed to support project and business goals
Nice to have
Knowledge of Care Communications or Infusion Therapy platforms
Power BI experience a plus
What we offer
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service