Product Delivery Specialist

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: [...] Who we are looking for: ACV VIPER is an AI powered hardware platform that helps automotive dealerships acquire more vehicles and grow service lane revenue. ACV is looking for a dynamic individual to ensure the ACV platform is installed and optimally configured for immediate value upon deployment. As a Product Delivery Specialist, you will oversee hardware installations in dealership environments, provide white-glove service on software platform launches, and seamlessly configure integrations with dealer management systems and CRMs. As the customer's key relationship from on-site launch, you will understand the operational dynamics of the customer while driving adoption from critical stakeholders. As an automotive expert, you will support the change management necessary to maximize value from their ACV powered solution. VIPER is a new product launch for ACV. The ideal candidate is creative, resourceful, comfortable with ambiguity and dedicated to customer success.