Product Delivery Manager

• Own the full release communications program, including release notes, relationship management and client updates, and internal firmwide messaging
• Ensure all communications are accurate, timely, and aligned to product scope and client impact
• Partner with the Marketing, Compliance, and Product teams to deliver clear, consistent messaging across all audiences
• Maintain a forward‑looking launch calendar and drive alignment on timing, scope, and cross‑functional readiness
• Define and enforce launch readiness standards, including stage gates and completion of enablement materials
• Ensure Support, Relationship Manager, Implementation, and Client Experience teams are trained and prepared ahead of launch
• Oversee post‑launch checks, early adoption monitoring, and structured follow‑up workflows
• Drive intake‑to‑delivery governance, ensuring rollout plans, definitions of done, analytics tagging, and enablement needs are met
• Embed delivery governance early in quarterly planning to identify downstream needs at inception
• Partner with Program Managers to manage risks, dependencies, cross‑team impacts, and ongoing delivery readiness
• Lead readiness reviews, risks and issues discussions, go or no‑go forums, and post‑launch retrospectives
• Partner with the Support and Data and Analytics teams to ensure training, KPI scorecards, and actionable insights post‑launch

• 10+ years in product operations, program and release management, or enterprise product delivery leadership
• Strong track record leading cross‑functional launches in SaaS, fintech, or similarly complex environments
• Deep experience with delivery governance, stage‑gates, enablement, and communication frameworks
• Excellent communication, facilitation, and influence skills with senior stakeholders
• Able to work independently with minimal guidance
• Proficiency with Jira, Confluence, Monday.com, SharePoint

Familiar with analytics dashboards

• Equity for all full-time employees
• Annual performance bonus
• Employer matched retirement plan
• Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• Parental leave
• Unlimited paid time off (PTO)