Product Data Analyst Job at Phorest

Product Data Analyst

Phorest

Location:
Ireland

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Product Data Analyst at Phorest, you’ll be embedded at the heart of our product development process, turning data into clear, actionable insights that shape how we build and improve our software. Working closely with Product Managers, Designers, and Engineers, you’ll help the team understand user behaviour, measure the impact of product changes, and identify opportunities to deliver more value to salons and their clients. You’ll own product analytics end-to-end — from defining metrics and building dashboards to conducting deep-dive analyses and presenting findings to stakeholders. This is a role for someone who is genuinely curious about how products are used, comfortable working in a fast-moving agile environment, and confident translating complex data into decisions.

Job Responsibility:

Partner with Product Managers and teams to define success metrics, instrument features, and measure the impact of product changes and releases
Build and maintain Looker dashboards and explores that surface product usage, engagement, retention, and funnel metrics to stakeholders across the business
Conduct deep-dive analyses on user behaviour, feature adoption, and churn signals to surface actionable insights that inform product roadmap decisions
Define and maintain a product metrics framework, ensuring consistency in how KPIs are measured and reported across teams
Support A/B testing and experimentation, helping teams design experiments, interpret results, and make statistically sound decisions
Collaborate with Data Engineering to ensure the right events and data points are captured, pipelines are reliable, and the data model supports product analytics needs
Proactively monitor product metrics, flagging anomalies, trends, and opportunities to the relevant teams
Contribute to data literacy across product teams, coaching team members on self-serve analytics, dashboard use, and metric interpretation
Support ad hoc analytical requests from product and leadership, delivering timely and rigorous analysis

Requirements:

3+ years of experience in data analytics, ideally with some of that time in a product analytics context or working directly alongside a product team
Strong proficiency in SQL, with the ability to write complex queries across large datasets
Hands-on experience with Looker (LookML, dashboards, explores) — a core requirement for this role
Solid understanding of the product development lifecycle and how data fits into agile ways of working
Strong data visualisation and communication skills — you can tell a clear story with data for both technical and non-technical audiences
Analytical mindset with strong attention to detail and a rigorous approach to data accuracy
Self-starter who can manage competing priorities and work independently in a fast-moving environment

Nice to have:

Experience in the hair & beauty industry or a vertical SaaS business serving SMEs
Experience with Python or R for more advanced analysis

What we offer:

private healthcare
2 Wellness Days
employee assistance program
free online GP service
competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
bike to work scheme
tax saver transport tickets
2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
Enhanced Maternity and Paternity Benefits
great learning environment and extensive development opportunities
development programs
access to many online resources including LinkedIn learning
3 moving days

Additional Information:

Job Posted:
May 16, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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