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At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. The Product Analyst, will take on a key responsibility in our organization make informed decisions by transforming data into actionable insights. In this role, you will use analytical and technical skills including strong Python and SQL knowledge to explore data, uncover trends, and deliver recommendations that drive strategic initiatives. You will collaborate closely with stakeholders across Product, Data, and Business teams to identify opportunities, analyze results, and support data-driven decision-making, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
Job Responsibility:
Support product and business decision-making by translating requirements into clear analytical questions and delivering actionable insights
Perform in-depth analysis using SQL, Python, and statistical techniques to evaluate product performance, user behavior, and business metrics
Build data pipelines, automation scripts, and analytical tools to streamline analysis processes
Create self-service dashboards and reports when appropriate, with the primary focus on generating insights and recommendations
Ensure data accuracy and integrity by applying robust validation and quality checks
Analyze A/B tests and product changes to measure impact and inform product decisions
Collaborate with stakeholders to present findings, guide discussions, and recommend next steps based on data
Maintain comprehensive documentation for analytics projects, tools, and methodologies
Take ownership of analytical deliverables, ensuring they remain accurate, relevant, and aligned with evolving business needs
Provide ad-hoc analyses and deep dives on strategic questions from leadership and cross-functional teams
Requirements:
Proficient in SQL for data extraction, transformation, and analysis
Experienced in Python (Pandas, NumPy, Scikit-learn, etc.) for data analysis, modeling, and automation
Solid understanding of statistical methods and A/B testing for experimental analysis
Skilled in using data visualization tools (e.g., Tableau, Power BI, Looker) to create clear and insightful dashboards
Experienced in building and maintaining data pipelines and ETL processes for efficient data management
Strong ability to translate business questions into analytical frameworks and structured problem-solving approaches
Proven experience in analyzing product performance, user behavior, and business metrics to identify trends and opportunities
Adept at generating actionable insights and data-driven recommendations from complex datasets