Product Data Analyst

• Lead the creation of analytics dashboards
• Define and report on key performance indicators (KPIs)
• Conduct A/B testing
• Analyze customer behavior and operational metrics to support informed decision-making
• Lead the design, development, and maintenance of product analytics and business intelligence dashboards
• Partner with cross-functional teams to identify data needs and deliver solutions
• Work with innovation team members to design and analyze A/B tests
• Conduct exploratory data analysis to uncover trends, patterns, and insights
• Analyze campaign performance, customer behavior, and operational metrics
• Produce detailed customer insights reports
• Collaborate with lifecycle marketing to identify opportunities for user segmentation, retention strategies, and customer lifecycle optimization
• Advocate for data-driven decision-making
• Define and execute strategic market research projects
• Develop deep understanding of industry trends and the competitive landscape

• 5+ years of experience in data analytics, especially within consumer-facing applications
• Strong proficiency in SQL
• Experience with business intelligence tools like Tableau or Power BI
• Familiarity with Python or R for data analysis
• Excellent communication skills for translating data into actionable insights
• Knowledge of data governance and analytics best practices
• Experience designing, executing, and analyzing A/B tests & Monte Carlo simulations
• Familiarity with customer behavior analytics platforms (e.g., Pendo)
• Experience with Python, R, or other scripting languages for data transformation and analysis
• Knowledge of data governance, compliance, and security best practices
• Strong communication and storytelling skills to translate data insights into actionable recommendations for non-technical stakeholders

• Experience in an EdTech, startup, or consumer-facing environment
• Familiarly with backend analytics engineering

A full range of medical and/or other benefits may be provided